Dominique Holden
Lebanon,TN
Summary
Seasoned Human Resources Leader with 10+ years driving enterprise-level workforce strategy across manufacturing, healthcare, logistics, and technology environments. Proven ability to partner with executive leadership to transform culture, stabilize operations, and build scalable talent systems that directly improve performance, retention, and organizational capability. Adept at leading HR functions for 200–3,000 employees across multi-shift operations, including union and non-union environments. Specialized in workforce planning, succession strategy, leadership development, operational alignment, and large-scale change management. Recognized for elevating people functions into strategic business drivers through data, partnership, and execution excellence.
Overview
10
10
years of professional experience
Work History
Human Resources Manager (Director-Level Scope)
Illinois Tool Works (ITW)
06.2024 - Current
- Serve as the strategic HR leader for a 3-shift automotive manufacturing operation supporting 170–200 employees.
- Partner with the Plant Manager and Controller to align workforce planning, financial objectives, and operational execution.
- Lead multi-year workforce forecasting, succession planning, and talent pipeline development for plant-level and functional needs.
- Manage HR team including 1 HR Generalist and 1 Technical Writer (Contractor), driving accountability, capability, and performance.
- Oversee development and launch of learning & development programs for emerging operational functions, including job aids, training videos, SOPs, and train-the-trainer delivery models.
- Provide leadership coaching, conflict resolution, and employee relations support across all shifts to stabilize culture and reduce operational friction.
- Own compensation strategy including market alignment, salary band modeling, equity assessments, and competitive offer frameworks.
- Drive frontline and leadership engagement initiatives to improve communication flow, accountability, and plant culture.
- Lead workforce analytics, HR metrics, and HRIS (Dayforce + Workday) governance to support accurate reporting and decision-making.
- Support organizational transitions requiring discretion, NDA compliance, and change management excellence to protect business continuity.
Human Resources Operations Manager
Magna Seating
09.2023 - 06.2024
- Directed HR operations for a high-volume automotive manufacturing plant with 370 employees and 5 direct reports.
- Reduced staffing costs by $20K per month through sourcing redesign and elimination of agency dependency.
- Led early-stage CBA preparation and negotiation alignment; contract ratified successfully.
- Optimized talent acquisition workflow, improving time-to-fill and increasing quality-of-hire across all shifts.
- Strengthened performance management processes, onboarding programs, and leadership development initiatives.
- Partnered with UAW and Operations to navigate grievances, labor challenges, and workforce stability issues.
Human Resources People Partner (Contract)
General Motors
01.2023 - 09.2023
- Contract-based HR partner supporting a 3,000-employee automotive manufacturing operation during high-volume expansion.
- Redesigned new hire orientation program achieving a 90%+ satisfaction rate and improved readiness-to-work metrics.
- Delivered leadership and hourly training programs supporting compliance, safety, and culture improvement.
- Managed onboarding, employee engagement initiatives, and exit interview analytics to identify retention-critical insights.
- Maintained HRIS accuracy across Workday and Kronos platforms.
Human Resources Business Partner II (Seasonal Contractor)
Amazon Logistics
06.2022 - 01.2023
- Seasonal HRBP supporting peak operational volume for a 400+ employee logistics site.
- Increased HR support metrics by 25% by optimizing ER process flow and improving partner responsiveness.
- Executed investigations, corrective action recommendations, and legal-aligned documentation.
- Managed benefits, leave administration, and policy interpretation across diverse employee groups.
- Facilitated engagement programs achieving 100% on-time completion of sitewide initiatives.
Human Resources Manager
Groups360
12.2021 - 06.2022
- Led HR operations for a high-growth tech organization supporting 200+ employees across multiple states.
- Supervised HR team of 3 and enhanced culture initiatives achieving a 40% engagement score increase.
- Oversaw payroll, benefits, talent management, onboarding, and internal communication frameworks.
Human Resources Manager
Crestwood Medical Center
08.2020 - 12.2021
- Managed HR programs for 1,000+ hospital employees, including FMLA, employee relations, benefits, and compliance.
- Partnered with C-suite executives on organizational design, culture change, and leadership development strategies.
- Reduced turnover in critical departments by identifying root causes and implementing targeted retention models.
Human Resources Generalist
ADS Environmental
06.2019 - 08.2020
- Supported HR functions for 300 employees across 20 states and international locations.
- Led policy development, compliance guidance, and HR process improvements.
- Assisted with payroll, benefits, and multi-state employee relations.
Human Resources Supervisor
Magnolia River
05.2016 - 02.2019
- Supported HR operations for 400 employees across 14 states; managed 2 direct reports.
- Led end-to-end recruiting for 200+ hires and enhanced company onboarding programs.
- Developed multi-year employee wellness strategy with a $20K annual budget.
Education
Master of Business Administration (MBA) -
Western Governors University
06-2026
Bachelor of Science - Business Administration & Human Resources Management
Western Governors University
05-2023
Skills
- Strategic Workforce Planning
- Organizational Design
- Leadership Development
- Talent Management
- Culture Transformation
- Employee Relations
- Change Management
- Performance Management
- Recruitment and selection
- Risk management
- Organizational development
- Succession planning
- Training programs
Timeline
Human Resources Manager (Director-Level Scope)
Illinois Tool Works (ITW)
06.2024 - Current
Human Resources Operations Manager
Magna Seating
09.2023 - 06.2024
Human Resources People Partner (Contract)
General Motors
01.2023 - 09.2023
Human Resources Business Partner II (Seasonal Contractor)
Amazon Logistics
06.2022 - 01.2023
Human Resources Manager
Groups360
12.2021 - 06.2022
Human Resources Manager
Crestwood Medical Center
08.2020 - 12.2021
Human Resources Generalist
ADS Environmental
06.2019 - 08.2020
Human Resources Supervisor
Magnolia River
05.2016 - 02.2019
Master of Business Administration (MBA) -
Western Governors University
Bachelor of Science - Business Administration & Human Resources Management
Western Governors University