To obtain a job in which I can continue to enhance my communication skills and learn varies skills to help me along my path to success.
Offering strong attention to detail and commitment to delivering excellent service in dynamic setting. Delivers solid understanding of printing technology and document management, combined with ability to learn and master new tasks quickly. Ready to use and develop technical skills and customer service abilities in Desired Position role.
Experienced with high-volume printing and reprographic tasks, ensuring timely and accurate completion of projects. Utilizes advanced printing equipment and software to enhance productivity and quality. Knowledge of customer service principles and team collaboration to achieve operational success.
Created customized options and solutions to meet customer unique copy and printing needs.Performed regular maintenance to keep equipment in optimal working condition.Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.Entered customer orders in POS register system and created invoices to collect accurate payment.
Coordinated efforts between various departments for seamless integration of new QA/QC initiatives into existing workflows and systems.Provided ongoing support to production teams by troubleshooting issues in real-time and offering immediate solutions for process improvements.Created easy-to-understand documentation outlining company-wide expectations related to quality, ensuring a unified understanding among all employees.
Played an instrumental role in obtaining ISO certifications, demonstrating compliance with international quality standards.
Checking customers out and helping with their needs. Making sure the front of the store was well organized and put together. Keeping up with the hourly cash amounts and reporting it in system and on paper. Organizing the back of the store for the next shift.Increased customer satisfaction by addressing and resolving complaints in a timely manner.Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.