Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dominique Ingram

Dominique Ingram

Alpharetta,US

Summary

To obtain a job in which I can continue to enhance my communication skills and learn varies skills to help me along my path to success.

Offering strong attention to detail and commitment to delivering excellent service in dynamic setting. Delivers solid understanding of printing technology and document management, combined with ability to learn and master new tasks quickly. Ready to use and develop technical skills and customer service abilities in Desired Position role.

Experienced with high-volume printing and reprographic tasks, ensuring timely and accurate completion of projects. Utilizes advanced printing equipment and software to enhance productivity and quality. Knowledge of customer service principles and team collaboration to achieve operational success.

Overview

8
8
years of professional experience

Work History

Copy Center Associate

Staples Advantage
09.2024 - 01.2025

Created customized options and solutions to meet customer unique copy and printing needs.Performed regular maintenance to keep equipment in optimal working condition.Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.Entered customer orders in POS register system and created invoices to collect accurate payment.

QA/QC

State Road Tollway Authority
10.2023 - 05.2024

Coordinated efforts between various departments for seamless integration of new QA/QC initiatives into existing workflows and systems.Provided ongoing support to production teams by troubleshooting issues in real-time and offering immediate solutions for process improvements.Created easy-to-understand documentation outlining company-wide expectations related to quality, ensuring a unified understanding among all employees.
Played an instrumental role in obtaining ISO certifications, demonstrating compliance with international quality standards.

Cash Rep Specialist

Forever21
05.2024 - 08.2024

Checking customers out and helping with their needs. Making sure the front of the store was well organized and put together. Keeping up with the hourly cash amounts and reporting it in system and on paper. Organizing the back of the store for the next shift.Increased customer satisfaction by addressing and resolving complaints in a timely manner.Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Ramp Agent And Inbound Loader

Swissport
01.2021 - 10.2023
  • Inbound office agent -Cargo Office Agent assists Cargo Supervisor with daily operations
  • They verify and keep records on import and export cargo as well as maintain applicable safety and quality standards
  • Ramp agent-Performs wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintains visual contact with the pushback driver to alert the pilot

Fulfillment

Target
08.2022 - 01.2023
  • Fulfilling shipping and online orders of our guest before a certain time
  • Making sure we are meeting a certain quota and back-stocking any items we have

Cabin Agent

Delta
08.2022 - 01.2023
  • Helps prepare the cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories

Janitorial

ABM
08.2019 - 01.2020
  • I cleaned buildings by emptying trash, sweeping and cleaning surfaces; cleaned and disinfected equipment
  • I notified supervisors or managers of major repairs
  • I completed tasks in a timely manner with minimal supervision

Floor Team Associate

Nike
06.2018 - 07.2019

Relief Merchandiser

Frito Lay
06.2018 - 10.2018
  • As a detailer/relief merchandiser I merchandised Frito-Lay's complete line of quality products in the local stores
  • I drove my personal vehicle to a variety of store locations, retrieving Frito-Lay products from the backs of stores and ensuring that our products are both fresh and attractive to our customers
  • I also collaborated with customers to create attractive sales floor displays and make sure that our product was prominently displayed

Customer Service Rep

Hotel Indigo
09.2016 - 05.2018
  • I promoted the company's products or services through excellent customer service
  • I welcomed customers, guided them through the products, answered questions and made sure guest have a pleasant experience
  • I operated cash registers, managed financial transactions and balanced drawers

Education

Marketing -

Southern New Hampshire University Online
Manchester, NH
05.2016

High School Diploma -

East Coweta High School
Sharpsburg, GA
05.2016

Skills

  • Active listener
  • Cash registers
  • Customer Service
  • Excellent customer service
  • Bartender
  • Typing
  • Attention to detail
  • Cutting and trimming
  • Upselling services
  • Deadline oriented
  • Layout design
  • Environmental awareness
  • Confidentiality handling
  • Document scanning
  • POS system operation
  • Color management
  • Workflow optimization
  • Waste reduction
  • Prepress operations
  • Adobe creative suite
  • Supply ordering
  • File conversion
  • Variable data printing
  • Proofreading
  • Paper selection
  • Print production expertise
  • Binding and finishing
  • Packaging and shipping
  • Digital printing
  • Wide format printing
  • Training and mentoring
  • Health and safety compliance
  • Quality control standards
  • Inventory management
  • Cross-functional teamwork
  • Large format printing
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Critical thinking

Timeline

Copy Center Associate

Staples Advantage
09.2024 - 01.2025

Cash Rep Specialist

Forever21
05.2024 - 08.2024

QA/QC

State Road Tollway Authority
10.2023 - 05.2024

Fulfillment

Target
08.2022 - 01.2023

Cabin Agent

Delta
08.2022 - 01.2023

Ramp Agent And Inbound Loader

Swissport
01.2021 - 10.2023

Janitorial

ABM
08.2019 - 01.2020

Floor Team Associate

Nike
06.2018 - 07.2019

Relief Merchandiser

Frito Lay
06.2018 - 10.2018

Customer Service Rep

Hotel Indigo
09.2016 - 05.2018

Marketing -

Southern New Hampshire University Online

High School Diploma -

East Coweta High School
Dominique Ingram