Proven track record of enhancing office productivity and client satisfaction and , leveraging exceptional data organization and professional communication skills. Proficient in Microsoft Office Suite and database management, consistently surpassing company standards with exceptional client interface and communication with various entities. A dedicated team player, adept at fostering professional relationships and streamlining processes for efficiency and accuracy. It would be beneficial for me to join an organization with room for growth.
Hi, I’m
Dominique Jackson
LAS VEGAS,NV
Summary
Overview
15
years of professional experience
Work History
Kirsch Farms
Administrative Assistant
03.2014 - 08.2017
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
State Farm
Data Entry Clerk
09.2006 - 10.2008
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
COMSYS Information Technology
Legal Assistant to the Managing Partner
08.2004 - 12.2005
Job overview
- Developed strong rapport with clients, fostering trust and confidence in our legal services throughout their cases.
- Maintained professional relationships with court personnel, facilitating smooth communication between parties involved in legal proceedings.
- Expedited trial preparation by efficiently drafting pleadings, motions, and other court documents under tight deadlines.
- Facilitated settlements through skillful negotiation tactics resulting in favorable outcomes for our clients.
- Managed and organized high volumes of confidential files, leading to improved accessibility for the Managing Partner.
- Proactively identified potential legal issues by staying up-to-date with new regulations, case law developments, and industry trends.
- Contributed to positive case results through meticulous attention to detail when proofreading legal documents for accuracy and consistency.
- Provided exceptional administrative support that allowed the Managing Partner to concentrate on strategic planning and client management.
- Coordinated schedules and appointments, allowing the Managing Partner to focus on essential legal matters without distractions or conflicts.
- Assisted in successful case outcomes through diligent research and thorough analysis of legal information.
- Supported the Managing Partner in meetings with clients by preparing materials, taking detailed notes, and conducting followups.
- Enhanced workflow efficiency by keeping track of important deadlines, ensuring prompt submission of required filings and responses.
- Collaborated effectively with colleagues on complex projects to ensure timely completion of tasks and deliverables.
- Improved office productivity by implementing effective document management systems for easy access and retrieval of critical files.
Greenen & Greenen
Legal Assistant
09.2002 - 01.2003
Job overview
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
Education
Fleet Business College Annapolis, MD
Legal Assistant from Criminal Justice
08.2002
University Overview
- Awarded Most Likely to Achieve
- Dean's List 2 semesters, 2001-2002
- Honor Roll 4 semesters.1999-2002
- Relevant Coursework: career job placement & legal assistant internship
- 4.0 GPA
The Rayen High School Youngstown, OH
High School Diploma/GED from All Major Subjects
06.1993
University Overview
- Honor Roll [Semester and Year]
- 4.9 GPA
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Professional Communication
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Excel spreadsheets
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Data organization
- Deadline-oriented
- Records Management
- Professional and mature
- Calendar Management
- Filing and data archiving
- Documentation And Reporting
- Relationship Building
- Mail handling
- Meticulous attention to detail
- Document Management
- Document Control
- Multi-Line Phone Systems
- Client Relations
- Multi-line phone proficiency
- Resourceful
- Confidential Document Control
- Records Management Systems
- Multi-Line Telephone Systems
- Purchase orders organization
- Coordination
- Account Management
- Quality Assurance
- Letter preparation
- Research
Timeline
Administrative Assistant
Kirsch Farms
03.2014 - 08.2017
Data Entry Clerk
State Farm
09.2006 - 10.2008
Legal Assistant to the Managing Partner
COMSYS Information Technology
08.2004 - 12.2005
Legal Assistant
Greenen & Greenen
09.2002 - 01.2003
Fleet Business College
Legal Assistant from Criminal Justice
The Rayen High School
High School Diploma/GED from All Major Subjects