Dominique Jasso
Summary
Career Objective- Detail oriented, dependable individual seeking to work in a dynamic organization where excellent communication skills, ability to multitask, and exceptional customer service abilities will be applied to enable seamless transactions among customers and staff.
Overview
9
9
years of professional experience
Work History
Sales Representative
United Natural Foods, UNFI
12.2020 - Current
- Sell promotional and sales programs
- Follow through on customer product requests
- Order and suggest new products that align with the needs of the customer
- Develop customized sales techniques to successfully sell and upsell new products
- Worked to achieve a certain amount of sales on a monthly basis
- Researched and learned company products, their nutrition benefits, price, ingredients, etc., to be prepared for customer questions
- Communicate with current clients to discuss amount of sales, customer satisfaction
- Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems
- Supervise and train employees on product placement
- Possess effective communication skills and work well with others at all levels.
Merchandiser
Liberty Coca-Cola
07.2019 - 12.2020
- Sell, deliver, stock and merchandise to grocery retail and independent chain stores
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked shelves to match planogram images and instructions.
Team Lead, Customer Representative
Triple A Supplies, INC
04.2016 - 01.2017
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Team Lead/Associate Manager
ASICS Outlet Store
04.2014 - 11.2016
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
Business
Orange County Community College
Middletown, NYHigh School Diploma -
NFA High School
2008
Skills
- Organizational skills
- Problem-solving skills
- Communication skills
- Microsoft Office
- Time management
- Interpersonal skills
- Leadership skills
- Product Merchandising and Distribution
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
United Natural Foods, UNFI
12.2020 - Current
Merchandiser
Liberty Coca-Cola
07.2019 - 12.2020
Team Lead, Customer Representative
Triple A Supplies, INC
04.2016 - 01.2017
Team Lead/Associate Manager
ASICS Outlet Store
04.2014 - 11.2016
Business
Orange County Community College
High School Diploma -
NFA High School