Dominique Jenkins

Selected for service in one of the Navy’s most hands-on and leadership-oriented ratings. Perform professional military duties in support of fleet readiness and personnel development through structured shore-based training and operations. Demonstrating exceptional technical aptitude, attention to detail, and commitment to excellence.

• Learned safety protocols essential for maritime operations.
• Supported team in executing daily deck duties and maintenance tasks.
• Operated basic tools and machinery under supervision during training sessions.
• Stand watch in various roles, including helmsman and lookout, ensuring safe and effective navigation during operations.
• Serve as a key member of damage control, emergency response, and security alert teams, contributing to shipboard safety and operational readiness.
• Operate sound-powered telephone systems, facilitating reliable shipboard communication during critical operations.

Orchestrating the efficient sorting of incoming and outgoing parcel post and bundled mail, employing state-of-the-art electro-mechanical sorting machines. Operating a keyboard applying machine codes to ZIP Code numbers for delivery points, ensuring precise separations based on geographical or alphabetical groupings. Meticulously reading addresses and associating them with machine codes triggering the sorting mechanism, directing parcels to appointed run-out belts or chutes.

• Demonstrated knowledge and application of fundamental logistics management principles, concepts, and practices in various assignments.
• Applied skills in clear communication, both orally and in writing, conveying factual and procedural information effectively.
• Analyzed problems adeptly, identifying significant factors and gathering pertinent data to develop informed solutions.
• Exhibited organizational prowess by planning and coordinating work efficiently, collaborating effectively with co-workers.
• Successfully executed loading of labels and consumable items on machines with bar code sorters, ensuring accurate and streamlined operations.
• Proficiency in operating various mail sorting machines, utilizing a similar keypad, following completion of relevant training.

Transforming administrative processes, expertly managing, and organizing files, records, and generating sophisticated reports and correspondence. Leveraging advanced automation skills streamlined data retrieval and entry processes, optimizing overall workflow, and contributing to enhanced operational efficiency. Demonstrated a keen eye for detail in crafting polished correspondence and proactively ensured uninterrupted learning experiences by providing instructional materials for absent students. Managed visitors and calls, creating a professional and welcoming environment. Effective communication with students, staff, and parents on various matters with commitment to fostering a cohesive and engaged educational community.

• Efficiently managed and organized files, records, creating sophisticated reports, and correspondence.
• Demonstrated precision in overseeing time and attendance records for students and visitors.
• Utilized advanced automation skills to manipulate and input information, optimizing data retrieval and entry processes.
• Crafted polished correspondence with meticulous attention to detail.
• Proactively provided instructional materials for absent students, ensuring uninterrupted learning experiences.
• Adeptly managed front desk operations, including receiving visitors and answering phone calls, creating a professional and welcoming environment.
• Fostered effective communication with students, staff, and parents on various matters, contributing to a cohesive educational community.
• Navigated discipline matters with a tactful approach, contacting parents and students when necessary.
• Input personnel data into automated systems with precision.
• Proficiently utilized word processing software to produce forms, reports, and general correspondence.

Performed inspection of all incoming and outgoing general and special handling materials, underscoring my commitment to precision and safety. Managed the comprehensive acceptance, processing, storage, handling, and loading/unloading of a diverse range of general mail including live animals, human specimens, live plants, and hazardous materials. Unwavering adherence to USPS guidelines, coupled with a keen attention to detail, ensured the secure and efficient movement of items during the distribution process.

• Efficiently unload mail from trucks, segregating all received mail for dispatch to various conveying units and distributing mail to designated delivery areas.
• Manages empty equipment, conducts inspections for mail presence and restringing sacks as needed.
• Executes occasional simple distribution of parcel post mail, requiring no scheme knowledge, displaying adaptability and versatility.
• Proficiently operates electric pallet-jack, demonstrating competence in equipment handling.
• Performing inspection checklists to ensure safe and proper operation of motor equipment.
• Maintains precise records and documents various actions, including but not limited to operator inspection checklists/forms and accident/incident reports.
• Undertakes tasks such as rewrapping damaged parcels, weighing incoming sacks, and maintaining cleanliness in work areas, offices, and trucks, showcasing attention to detail and adherence to cleanliness standards.
• Operates equipment and machinery within the jurisdiction of the Mail Handler Union, ensuring compliance with union regulations.
• Trained and mentored ten Mail-Handler Assistants, improving job knowledge and performance across key tasks such as sorting, processing, and delivering mail.

Managing and executing comprehensive logistics and supply chain processes that directly supported agency mission objectives. Leveraging excellent interpersonal skills, building effective relationships, and tapping into networks to enhance operational efficiency. Anticipating mission needs and operational requirements, displaying critical thinking and applying logistics principles to offer innovative solutions and alternatives. On a rotational basis, seamlessly performed duties ranging from loading mail onto automated equipment to monitoring the continuous feed and troubleshooting operational issues. Actively contributed to the maintenance and operation of automated sorting and scanning machines, ensuring their optimal functionality.

• Execute a diverse range of clerk duties essential for processing mail using both automated mail processing equipment and manual sorting and distribution methods.
• Organize all requisite support equipment and materials systematically to facilitate the efficient sorting of mail.
• Place empty sacks or pouches on racks, label them according to prearranged or marked specifications, and perform tasks such as dumping mail, cutting ties, facing letter mail, and transporting mail to distributors for processing.
• Provide support in supply and slip rooms, operating office equipment including copy machines.
• Conduct one or more sortation of outgoing and/or incoming mail utilizing appropriate sort programs or manual distribution schemes.
• Prepare the work area meticulously, ensuring the availability of all necessary support equipment and materials, including labels, trays, and containers.
• Remove sorted mail from bins or separations, placing it into designated trays or containers for subsequent processing or dispatch, adhering to established operating plans, dispatch schedules, or supervisor/expediter instructions.
• Adhere strictly to established safe work methods, procedures, and safety precautions during all duties.
• Perform physically demanding duties, involving moderate to heavy lifting, carrying, prolonged standing, walking, and reaching, demonstrating resilience and capability.
• Provided on-the-job coaching and feedback, which led to a 100% decrease in operational errors and a 100% increase in team productivity.
• Conducted weekly training sessions and performance evaluations, contributing to a 100% increase in employee retention rates for the team.

Encountering challenges arose in the efficient distribution and balancing of workload among employees while adhering to established workflow and rotation schedules. Recognizing the need for timely accomplishment of assigned tasks, taking proactive actions to stay connected with the status and progress of work, making day-to-day adjustments based on established priorities. Actions resulted in a well-balanced and smoothly functioning workflow, contributing to the efficient delivery and collection of mail under varying conditions, enhancing customer satisfaction, and maintaining compliance with postal laws and regulations.

• Possesses knowledge and skill in loading and unloading trucks, ensuring proper weight distribution, and securing the load for safe transport.
• Conducts cleaning and washing of fleet vehicles as required.
• Performs daily inspections and checks of vehicle operations, including lights, dash indicators, tires, brakes, battery, gas, oil, radiator water level, and air pressure.
• Completes trip tickets and maintains a vehicle logbook, documenting mileage, items for pick-up or delivery, and other relevant information.
• Completes motor vehicle accident report forms in the event of an accident if arisen.
• Proficiently manages vehicle controls, judges’ clearances, braking distances, and watches for pedestrians, aggressive dogs, and potential hazards.
• Cases all classes of mail in sequence along an established route, rearranging and relabeling cases as needed.
• Prepares mail in sequence for efficient delivery, withdrawing mail from the distribution case.
• Oversees undeliverable mail according to established procedures.
• Collects mail from street letter boxes and accepts letters from customers.
• Collaborates professionally with other postal service employees.
• Collaborated with fifty-seven USPS City-Carrier Assistants to resolve delivery delays, ensuring the completion of twenty routes within the same day, even during peak times.

Managed product inventory and merchandising for the local store ensuring safe work practices and adherence to organizational standards. Performed a variety of duties in support of operational workflow including shipping, receiving functions, warehouse organization, stock counts, accuracy, and integrity of inventory documentation, store planograms and signage, pricing accuracy, and clearance and open box maintenance. Oversaw effective processing, shrink plan adherence, and continuous improvement for profitability. Leveraged the Retek Support System to control inventory, maintain product updates, and scan merchandise. Answer customer questions about product availability. Complete customer’s online orders through Order Management System. Led a dynamic team to comply with the Department Execution Model in the management of inventory. Held accountable for asset protection. Packaged merchandise and prepared for shipping. Documented the movement of inventory. Verified payment for merchandise as customers exited the store.

• Reduced costs and maintained accurate inventory levels by driving store objectives and providing strategic direction over merchandise management.
• Successfully processed ~40 above online orders within 10 minutes.
• Assisted sales representatives to make sure every customer gets served and not under-served contributes to the company’s gain of revenue.
• Operated power equipment such as Big-Joe Order-Picker and Electric Pallet-Jack safely, with a 0% incident rate.
• Performed zone defense to maintain the cleanliness of displays to make the store experience interactive and engaging.

Evaluating the efficiency and effectiveness of internal controls to safeguard organization assets. Address this challenge by conducting thorough assessments of automated accounting systems, working closely with area managers to identify vulnerabilities and potential risks in functions and programs. Ensuring the validation and documentation of completed actions on management corrective actions related to reported audit findings. Creating and presenting detailed reports of findings and recommendations. Leading in the enhancement of the organization internal controls, improving efficiency and compliance with audit standards.

• Collected evidence during audits through inspection, observation, inquiries, and work samples to assess adherence to prescribed regulations, policies, and procedures.
• Assisted fellow auditors in conducting audits in accordance with generally accepted auditing standards.
• Collaborated in discussions of audit results and potential recommendations with management, and personnel.
• Participated actively in team efforts, providing updates on audit assignment status, sharing information, and suggesting revisions to program and annual team goals.
• Maintained the quality and accuracy of inventory by manually tracking and identifying freight.
• Conducted research on discrepancies, prepared, reviewed, and analyzed reports.
• Demonstrated polished oral and written presentation skills, effectively addressing complex questions and concerns to ensure clear communication of intended messages and objectives.
• Maintained confidentiality of all employees' information in accordance with company regulations and guidelines.
• Developed highly innovative approaches to balance team needs, priorities, and concerns, meeting tight deadlines and performing at a prominent level on each assigned mission and experiment.
• Detected and corrected discrepancies in outgoing orders, directly preventing potential revenue losses by ensuring the accuracy of deliveries to major retailers.

Focus on the packing and shipping of merchandise for potential buyers. Reads and verifies labels to be ascertained for accuracy and readability for sensors to shipped merchandise to its proper facility.

• Always model the company’s number 1 policy safety, preventing damage to warehouse property and preventing accidental injuries and mishaps.
• Excellent arithmetic ability including adding, subtracting, and division to pull and calculate production performances.
• Met and surpassed productivity requirements of unloading 1100 cases an hour of Freight Identification
  (F.I.D) trailers and 900 cases an hour of Cross-Dock trailers.
• Maintained label quality placement is vital and warned of proper handling of D.O.T. Hazmat materials to prevent costly shipping delays, fines, and injuries.
• Lift merchandise weighing at a maximum of 60lbs. and stacked empty pallets no more than six pallets high.
• Utilizes knowledge of established principles, concepts, and methods of protection relating to hazardous waste.
• Review and evaluate new-hires progress in relation to production goals described in Area-Floor Manager of day-to-day expectations.
• Ability to work in a heated and cold environment.
• Receives, identifies, and diagnose findings of damage freight to be reported to Claims.
• Handled all merchandise safely and with service in mind.

Measure customer satisfaction identifies opportunities for innovation and enhances the quality, efficiency, and timeliness of customer services.

• Transport merchandise to shelving and display areas in a timely manner.
• Rotating stock at appropriate times, ensuring proper care and handling of resale grocery items.
• Routine verification, inspections checking for contamination and temperature settings.
• Prolonged activities such as walking, climbing, standing, and kneeling are required.
• Greeting customers and answering customer phone calls.
• Communicate important store code alerts over the loud intercom during erupted situations.
• Push shopping carts to the proper holding area to prevent damage to customers’ vehicles.
• Stacked merchandise onto empty pallets and perform a “bump test” to check for stability.
• Make sure stocked merchandise on shelves is secured preventing injuries to customers from falling merchandise.