Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Johnson

El Paso

Summary

Dynamic and results-driven professional with extensive experience in the United States Army, excelling in team leadership and operational efficiency. Proven problem-solver with strong organizational skills, adept at mentoring and fostering collaboration. Successfully streamlined processes, enhancing productivity and morale while ensuring compliance with safety standards. Committed to continuous improvement and team success.

Overview

15
15
years of professional experience

Work History

Company First Sergeant

United States Army
12.2022 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Operations NCOIC

United States Army
07.2022 - 12.2022
  • Oversaw daily operational workflows, ensuring compliance with protocols and standards.
  • Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
  • Trained and mentored junior personnel on standard operating procedures and best practices.
  • Coordinated logistics for equipment distribution, optimizing resource allocation and usage.
  • Implemented process improvements that increased efficiency in task execution across teams.
  • Developed training materials to support onboarding of new staff members effectively.
  • Collaborated with cross-functional teams to align objectives and achieve operational goals efficiently.
  • Championed best practices adoption across functional groups that significantly contributed towards achieving higher standards of excellence in operations management.
  • Coordinated training programs for staff development, resulting in improved productivity and team morale.
  • Evaluated team performance metrics regularly, identifying areas for growth and providing constructive feedback to drive success.
  • Developed comprehensive SOPs, ensuring consistency in team performance and adherence to guidelines.
  • Served as liaison between departments, fostering effective communication and collaboration toward shared objectives.
  • Monitored and assessed mission progress and provided updates to command.

Signal Plans NCO

United States Army
11.2021 - 06.2022
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Section Chief

United States Army
10.2020 - 10.2021
  • Supervised daily operations, ensuring compliance with established protocols and safety standards.
  • Mentored junior staff, fostering skill development and enhancing team performance.
  • Streamlined workflow processes, improving operational efficiency and reducing delays.
  • Implemented training programs for new employees, enhancing onboarding experience and retention rates.
  • Developed strategic initiatives that aligned departmental goals with organizational objectives.
  • Coordinated cross-functional teams to address complex operational challenges effectively.
  • Improved communication between sections, fostering a collaborative work environment.
  • Developed strong relationships with external partners to ensure timely collaboration on projects.
  • Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
  • Inventoried gear and supervised general use.
  • Oversaw projects, equipment and manpower needs to properly allocate resources and training.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.

Section Chief

United States Army
09.2017 - 09.2020
  • Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
  • Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
  • Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented training programs for new employees, enhancing onboarding experience and retention rates.
  • Streamlined workflow processes, improving operational efficiency and reducing delays.
  • Supervised daily operations, ensuring compliance with established protocols and safety standards.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.

Platoon Sergeant

United States Army
06.2014 - 09.2017
  • Led training exercises to enhance squad readiness and operational effectiveness.
  • Mentored junior soldiers, fostering skill development and leadership capabilities within the unit.
  • Implemented standard operating procedures to streamline workflow and ensure compliance with safety regulations.
  • Coordinated logistical support for missions, optimizing resource allocation and supply chain efficiency.
  • Developed tactical plans for field operations, enhancing mission success rates through strategic foresight.
  • Oversaw maintenance of equipment, ensuring operational readiness and minimizing downtime during exercises.
  • Facilitated communication between command staff and enlisted personnel, promoting transparency and cohesion within the platoon.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
  • Established a strong team dynamic within the platoon through effective communication and leadership strategies.
  • Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
  • Instilled discipline within the unit by consistently enforcing military customs and courtesies.
  • Developed junior leaders through mentorship programs, enhancing their skillsets for future career progression.
  • Enhanced platoon readiness by conducting comprehensive training programs and drills.

Team Leader

United States Army
06.2010 - 06.2014
  • Led cross-functional teams to enhance collaboration and streamline project execution.
  • Developed strategic plans to improve team performance and achieve operational goals.
  • Mentored junior team members, fostering skill development and knowledge sharing.
  • Implemented process improvements that increased efficiency and reduced turnaround times.
  • Analyzed operational data to inform decision-making and drive continuous improvement initiatives.
  • Established performance metrics to monitor progress, identify issues, and implement corrective actions.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.

Education

Information Management

University of Maryland Global Campus
Hyattsville, MD
08-2017

Associate of Arts - General Studies

Coastal Carolina Community College
Jacksonville, NC
12-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Decision-making

Timeline

Company First Sergeant

United States Army
12.2022 - 04.2025

Operations NCOIC

United States Army
07.2022 - 12.2022

Signal Plans NCO

United States Army
11.2021 - 06.2022

Section Chief

United States Army
10.2020 - 10.2021

Section Chief

United States Army
09.2017 - 09.2020

Platoon Sergeant

United States Army
06.2014 - 09.2017

Team Leader

United States Army
06.2010 - 06.2014

Information Management

University of Maryland Global Campus

Associate of Arts - General Studies

Coastal Carolina Community College