Dominique Lawrence
Oklahoma City,OK
Summary
Talented Program Coordinator with an excellent work ethic and a commitment to program integrity. Skilled in handling administrative, operational and outreach program functions. Managed and served as a support clinician for over 12 counties in Oklahoma during the COVID-19 vaccine distribution process. Lead staff development and training on technology-based programs and data systems. Ready to apply over 10 years of experience to new professional challenges with growth-oriented organization.
Overview
13
13
years of professional experience
Work History
WIC Program Coordinator
Guiding Right Inc.
Oklahoma City, OK
07.2011 - Current
- Provide ongoing direction and leadership for program operations.
- Schedule and supervise staff meetings to discuss new ideas and update staff on program changes and milestones.
- Analyze program data by tracking and reporting program outcomes to identify areas of improvement.
- Develop program marketing and outreach strategies to increase awareness and attract new participants.
- Provide technical support to staff with necessary resources to carry out duties successfully.
- Create and enforced program standards to maintain compliance with regulatory requirements.
- Develop and maintain relationships with external partners to facilitate program operations.
- Responsible for developing and implementing annual nutrition and corrective action plans in compliance with federal and state regulations.
- Act as PHOCIS (Public Health Oklahoma Client Information System) administrator by assigning disciplines, roles, and job functions to new hires within the system.
- Responsible for managing and training staff.
- Collect and interpret MIS reports to monitor local agency operations.
- Oversee daily operations of the WIC Program.
- Provide technical and customer support to clients.
- Assign, issue, and modify client benefits.
- Prepare master schedule for clinic operations.
- Assist with mobile and online enrollment and site navigation.
- Troubleshoot benefit balance and transaction issues.
- Serve as pilot site for rollout of new projects.
WIC Certifier
Variety Care
02.2011 - 07.2011
- Completed certification, wellness checks, and recertification of participants for eligibility for WIC services.
- Provided clinical services, including obtaining height, weight, and blood specimens to analyze hemoglobin level and accurately documented results.
- Interviewed clients, took diet history, and assessed nutritional needs, diet restrictions, and current health plans.
- Communicated with people from various cultures and backgrounds during interview process.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
LPN Charge Nurse
Epworth Villa Retirement Community
10.2010 - 02.2011
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Updated patient medical records with services provided, health conditions, and response to treatments using PointClickCare EHR software.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Administered medications and injections to patients.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
Education
Associate of Science - Nursing
Platt College
Oklahoma City, OK11.2009
Skills
- Quality Assurance
- Benefit Administration
- Technical Support (web and mobile)
- Medicaid Eligibility
- Supervisory and Leadership
- Adaptability
- Administrative and Clerical
- Customer Service
- Management
- Nursing
- Analytical and Problem-Solving
- Excellent Written and Verbal Skills
Certification
Introduction to Coding Certificate
Introduction to Web Development
Timeline
WIC Program Coordinator
Guiding Right Inc.
07.2011 - Current
WIC Certifier
Variety Care
02.2011 - 07.2011
LPN Charge Nurse
Epworth Villa Retirement Community
10.2010 - 02.2011
Associate of Science - Nursing
Platt College