Analytical Problem Solver with strong communication and teamwork skills. Contributed to team success through adaptability and a positive attitude. Committed to continuous learning and advancing organizational objectives with dedication.
Work History
School Bus Aide
5 Years 11 Months
Miami Dade Public Schools | 10.2020 - Current
Monitored student behavior on the bus, promoting a respectful and safe environment.
Assisted students during boarding and disembarking to ensure safety protocols were followed.
Communicated effectively with drivers and school staff to address student needs promptly.
Supported children with disabilities by providing individualized assistance.
Collaborated with parents and guardians regarding student transportation issues, fostering positive relationships.
Helped students with physical and mental disabilities to board, disembark and ride the bus.
Built and maintained positive relationships with teachers, students and parents.
Increased efficiency in route planning through collaboration with the school transportation department to optimize timing and minimize delays.
Facilitated smooth transitions between home, school, and extracurricular activities by coordinating transportation schedules with other aides and drivers.
Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
Supported bus driver in managing emergency situations, effectively implementing safety protocols.
Worked with bus driver and parents to meet specialized needs of passengers.
School Crossing Guard
4 Years 4 Months
Miami Dade Public Schools | 03.2015 - 07.2019
Assisted students in safely crossing busy intersections during peak arrival and dismissal times.
Monitored traffic flow to ensure safe passage for students at designated crosswalks.
Enforced traffic regulations to promote a secure environment around school premises.
Communicated effectively with school staff, parents, and community members regarding safety protocols.
Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
Used signs, hand signals and flags to control car and foot traffic conditions.
Custodial Maintenance Worker
1 Year 7 Months
Miami Dade County Parks, Recreation & Open Spaces | 01.2014 - 08.2015
Operated and maintained custodial equipment, including floor scrubbers and pressure washers, for effective service delivery.
Conducted routine cleaning and maintenance of park facilities to ensure safe and welcoming environments.
Implemented waste management protocols, enhancing cleanliness and sustainability across park locations.
Trained new team members on safety standards and operational procedures to uphold quality service.
Oversaw inventory management for cleaning supplies, ensuring timely replenishment and cost-effectiveness.
Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
Cashier
1 Year 4 Months
Burger King | 11.2009 - 03.2011
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Implemented upselling techniques that contributed to increased sales during peak hours.
Greeted customers warmly upon entry to the store. and helped determine their needs.
Monitored stock levels of merchandise, alerting management for timely replenishment of supplies.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Bagger
2 Years 5 Months
Publix | 05.2007 - 10.2009
Efficiently bagged groceries while ensuring customer satisfaction and maintaining a friendly demeanor.
Collaborated with team members to streamline checkout processes and enhance overall service speed.
Trained new staff on proper bagging techniques and customer interaction to ensure consistency.
Monitored inventory levels of bags and supplies, coordinating restocking efforts.
Maintained cleanliness of work area, contributing to a safe and welcoming shopping environment.
Cashier
3 Years 9 Months
Popeyes Chicken | 02.2005 - 11.2008
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Assisted in managing cash register operations and maintaining balanced cash drawers.
Trained new employees on register procedures and company policies to ensure consistency.
Maintained cleanliness and organization of the front counter and dining area to enhance customer experience.
Collaborated with team members to streamline checkout processes, reducing wait times for customers.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.