Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Dominique Lewis

Beaumont

Summary

Results-driven professional with expertise in effective communication and client engagement. Dedicated Field Safety Technician with a strong background in compliance monitoring and training development. Skilled in risk assessment and incident reporting, contributing to a safer workplace environment and adherence to regulatory standards.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Retention Agent

Focus
Beaumont
01.2025 - 07.2025
  • Assisted customers with inquiries and resolved service-related issues.
  • Engaged clients through effective communication to ensure satisfaction.
  • Monitored account activity to identify potential retention opportunities.
  • Documented customer interactions in database for future reference.
  • Educated clients on product features and benefits to enhance loyalty.
  • Facilitated cross-selling opportunities by recommending additional products or services that may be beneficial for the customer.
  • Developed and implemented strategies to increase customer loyalty and retention rates.

Field Safety Technician

Onsite Solutions Inc
Port Arthur
03.2024 - 12.2024
  • Conducted regular safety inspections and audits on job sites.
  • Assisted in developing safety protocols and guidelines for operations.
  • Trained employees on proper safety equipment usage and procedures.
  • Documented safety incidents and prepared reports for management review.
  • Collaborated with team members to address safety concerns promptly.
  • Monitored compliance with OSHA regulations and company standards.
  • Evaluated workplace hazards and recommended corrective actions to enhance safety.
  • Collaborated with project teams to identify potential hazards prior to commencement of work activities in the field.
  • Ensured that all personnel are aware of their roles and responsibilities when it comes to health and safety regulations.
  • Provided support during audits by regulatory agencies regarding workplace safety standards.
  • Educated staff on proper use of personal protective equipment.
  • Communicated regularly with supervisors regarding changes in safe working conditions or other relevant topics.
  • Conducted safety inspections of field equipment, tools and vehicles to ensure compliance with applicable standards.
  • Analyzed data collected from incident investigations and developed recommendations for improvement or corrective action.

Financial Aid Advisor

Barbers Trade School
Beaumont
03.2022 - 07.2023
  • Maintained accurate records in the student information system for financial aid processing.
  • Participated in workshops to enhance knowledge of financial aid regulations and policies.
  • Assisted students in completing financial aid applications and verifying eligibility.
  • Guided students through various financial aid programs and scholarship opportunities.
  • Reviewed and processed financial aid documentation for accuracy and compliance.
  • Communicated effectively with students to address inquiries and resolve issues.
  • Maintained accurate records of all transactions related to student financial assistance activities.
  • Prepared reports summarizing data collected during interviews with prospective borrowers.

Correctional Officer Lieutenant

Texas Department Of Criminal Justice
Beaumont
10.2011 - 02.2019
  • Supervised daily operations within correctional facility environment.
  • Enforced safety protocols to maintain secure inmate interactions.
  • Conducted regular inspections of facilities and equipment for compliance.
  • Managed inmate movement during routines and recreational activities.
  • Coordinated training sessions for newly hired correctional officers.
  • Responded to incidents, ensuring safety and order among inmates and staff.
  • Documented daily activities and incidents in detailed reports.
  • Advised senior management on staffing needs based on inmate population fluctuations or changes in security levels at the facility.
  • Investigated incidents occurring within the facility including inmate assaults on staff or other inmates as well as infractions of institution policy.

Education

Associate of Science - Early Learning And Child Care

Lamar Institute of Technology
Beaumont, TX
07-2019

Skills

  • Compliance monitoring
  • Incident reporting
  • Risk assessment
  • Training development
  • Data analysis
  • Effective communication
  • Problem solving
  • Time management
  • Safety inspections
  • Team collaboration
  • Attention to detail
  • Safety documentation
  • Environmental auditing
  • Reliability
  • Multitasking Abilities

Certification

Obtained through Safety Builders and Consultants

NCCER # 21582214

  • Construction Site Safety Technician
  • Construction Site Safety Supervisor
  • Construction Site Safety Orientation
  • Safety Technology
  • Field Safety
  • OSHA-30 (Construction)
  • CPR & First Aid Certified

Timeline

Retention Agent

Focus
01.2025 - 07.2025

Field Safety Technician

Onsite Solutions Inc
03.2024 - 12.2024

Financial Aid Advisor

Barbers Trade School
03.2022 - 07.2023

Correctional Officer Lieutenant

Texas Department Of Criminal Justice
10.2011 - 02.2019

Associate of Science - Early Learning And Child Care

Lamar Institute of Technology

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