Dominique Longo
Chesilhurst,NJ
Summary
Organized and detail-oriented Payroll Manager with extensive experience in payroll processing, compliance with payroll laws and tax regulations, and resolving complex issues. Proven ability to manage payroll operations for 1,000+ employees, streamline workflows, and ensure accuracy and timeliness. Demonstrated success in leading teams to exceed organizational goals through strategic management and collaboration.
Overview
18
18
years of professional experience
Work History
Payroll Manager
Focus Workforce Management
06.2021 - 01.2025
- Processed multi-state payroll for over 1,000 employees, ensuring compliance with federal, state, and local regulations.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Verified timekeeping records and calculated payroll data, including deductions, overtime, vacation, sick leave, bonuses, and retroactive payments.
- Investigated and resolved payroll discrepancies, addressed employee inquiries, and ensured balanced financial records.
- Maintained and updated employee records, including onboarding documentation, salary adjustments, and garnishments in compliance with legal requirements.
- Created detailed payroll reports, tax forms, and financial documentation for management and audits.
- Developed and implemented payroll procedures and internal audit systems to enhance accuracy and operational efficiency.
- Processed special payments, generated paper checks, and printed stubs for direct deposit recipients, ensuring precise transactions.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Processed weekly payroll with accuracy and efficiency, ensuring all employees received timely compensation.
- Entered and managed direct deposit information for employees, addressing and resolving bank returns promptly to avoid payment delays.
- Administered child support deductions and verifications in compliance with legal requirements, ensuring accurate processing and reporting.
- Responded quickly to payroll-related banking issues, coordinating with financial institutions to resolve discrepancies and maintain employee satisfaction.
- Managed client billing processes, generating invoices, tracking payments, and ensuring timely collections to support business operations.
General Manager
Destination Pet LLC, All Star Pet Resort
06.2019 - 06.2021
- Managed payroll entry and resolved discrepancies for an average of 50 employees, ensuring accurate and timely compensation while addressing employee concerns.
- Administered accounts payable and receivable processes, achieving timely vendor payments and improving collection rates.
- Processed vendor invoices and tracked payments, maintaining accurate records to support financial reporting and compliance.
- Partnered with the finance team to streamline payroll and financial processes, enhancing overall operational efficiency.
- Prepared and balanced daily deposits in compliance with company financial protocols.
- Introduced and implemented new filing systems, improving organizational efficiency and accessibility of records.
- Held associates accountable for meeting operational guidelines, maintaining brand standards, and delivering exceptional customer experiences.
- Developed and executed recruitment and retention strategies, reducing employee turnover and building a committed team.
- Supervised day-to-day operations of a dog daycare facility, ensuring the safety and well-being of animals while adhering to industry standards.
- Designed and enforced cleaning, sanitation, and disease prevention protocols to maintain a healthy environment for staff and animals.
- Built strong client relationships by providing outstanding customer service and promptly addressing concerns.
- Created staff schedules to ensure optimal coverage during peak periods, maintaining seamless operations.
- Developed and delivered staff training programs focused on animal behavior, safety protocols, and customer service excellence.
- Oversaw facility maintenance, resolving issues quickly to uphold safety and quality standards.
- Planned and executed marketing initiatives and promotional events to attract new clients and drive revenue growth.
- Monitored and managed inventory levels, ensuring adequate stock of supplies while controlling costs effectively.
General Manager
Wendy's
02.2007 - 05.2019
- Managed a team of 30 plus employees, driving high customer satisfaction and operational efficiency.
- Recruited, hired, and trained staff aligned with company values, fostering a strong, customer-focused team.
- Optimized staff scheduling to meet peak-hour demands while controlling labor costs.
- Led community engagement initiatives, strengthening brand presence and customer relationships.
- Drove financial and operational performance by optimizing processes and developing leadership within the team.
- Ensured compliance with food safety, sanitation, and regulatory standards through regular inspections and staff training.
- Modeled company values and fostered a positive, productive workplace culture, boosting employee morale and retention.
- Resolved customer complaints swiftly and professionally, enhancing satisfaction and loyalty.
- Provided strategic recommendations to senior leadership based on detailed business analysis.
- Trained and developed employees, empowering them to handle issues independently and meet performance targets.
- Utilized forecasting data to delegate tasks and ensure smooth daily operations.
- Built and motivated high-performing teams, improving overall staff productivity and morale.
- Improved underperforming store through process revisions, staff training, and operational adjustments.
Education
Bachelor of Science - Business Administration
Purdue Global University
Indiana05.2019
Skills
- Payroll Processing & Administration
- Payroll Auditing & Compliance
- Accounts Payable & Receivable
- Discrepancy Resolution & Problem-Solving
- Legal Deductions & Tax Withholding Compliance
- Timesheet Review & Validation
- Data Review & Analysis
- Advanced Microsoft Office Skills
- Team Leadership & Development
- Payroll Systems & Software Proficiency
- Maintaining employee records
- Expense reimbursements
- Staff training and development
Timeline
Payroll Manager
Focus Workforce Management
06.2021 - 01.2025
General Manager
Destination Pet LLC, All Star Pet Resort
06.2019 - 06.2021
General Manager
Wendy's
02.2007 - 05.2019
Bachelor of Science - Business Administration
Purdue Global University
Similar Profiles
ALEXIS SAUCIERALEXIS SAUCIER
Traveling Operations Supervisor at Focus Workforce ManagementTraveling Operations Supervisor at Focus Workforce Management
Melissa Faye Del RosarioMelissa Faye Del Rosario
Sorter at Focus Workforce ManagementSorter at Focus Workforce Management
Wendy BakerWendy Baker
Warehouse Cleaner at Focus Workforce ManagementWarehouse Cleaner at Focus Workforce Management