Monica Lusnia
Summary
Detail-oriented professional with experience across customer service, accounts payable, academic support, and education. Recognized for leadership, adaptability, and ability to enhance processes and support diverse teams in dynamic environments.
Overview
11
11
years of professional experience
Work History
Grocery Team Member
Whole Foods Market
06.2024 - Current
- Promoted to team trainer after 4 months with increased responsibilities and leadership requirements
- Provide positive customer service while stocking groceries
Grocery Stocker
Good Food Store
01.2023 - 04.2024
- Stock groceries in multiple departments and provide positive customer service
Teaching and Research Assistant
University of Montana
01.2022 - 12.2022
- Managed administrative tasks and grade-keeping for over 100 students
- Conducted interviews and managed note taking for an oral history
- Created curriculum-building resource and presentation with summarized research results
Accounting Administrator
Comfort Systems USA
08.2020 - 07.2021
- Responsible for subsidiary company's entire accounts payable process
- Assisted with quarterly vendor discount collection and documentation
- Developed new workflow process that eradicated paper-based functions
Accounts Payable Specialist
Wagner Equipment Company
12.2019 - 06.2020
- Managed setting up new vendors and performing background tests
- Processed 100 invoices/day utilizing Corcentric
- Responsible for sending all electronic wire payments
English Language Teaching Assistant
Ministère de l'Éducation
09.2018 - 05.2019
- Developed lesson plans to teach English to children aged 3-11
- Communicated with teachers and staff predominantly in French to ensure effective cultural exchanges and lessons
Office Assistant, MBA Programs
University of Denver
06.2014 - 06.2018
- Processed invoices and internal company payments utilizing Banner systems
- Provided office services to students and faculty to support a positive learning environment (order supplies and manage catering)
- Assisted with reviewing per diem and Pcard documentation
Education
M.A. - Anthropology
University of Montana
Missoula, MT05.2023
B.S. - International Business
University of Denver
Denver, CO06.2018
Skills
- Project Coordination & Process Improvement
- Cross-Cultural Communication & Education
- Teaching & Research Support
- Accounts Payable & Financial Systems
- Administrative & Office Operations
- Customer Service & Team Leadership
Timeline
Grocery Team Member
Whole Foods Market
06.2024 - Current
Grocery Stocker
Good Food Store
01.2023 - 04.2024
Teaching and Research Assistant
University of Montana
01.2022 - 12.2022
Accounting Administrator
Comfort Systems USA
08.2020 - 07.2021
Accounts Payable Specialist
Wagner Equipment Company
12.2019 - 06.2020
English Language Teaching Assistant
Ministère de l'Éducation
09.2018 - 05.2019
Office Assistant, MBA Programs
University of Denver
06.2014 - 06.2018
B.S. - International Business
University of Denver
M.A. - Anthropology
University of Montana
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