Dominique Manserra
OCALA,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
Black Sheep On Broadway
10.2022 - 01.2024
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Obtained cash bank and stocked service bar to prepare for operation.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender Shift Manager
Eaton's Beach
03.2020 - 12.2022
- Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
- Served high customer volumes during special events, nights, and weekends.
- Spearheaded staff training sessions on relevant topics such as safe alcohol service, food handling practices, and customer engagement techniques.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Medical Assistant
Mid-State Skin Institue
01.2019 - 01.2021
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Called and faxed pharmacies to submit prescriptions and refills.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science - Nursing
Rasmussen University
Ocala, FL03.2024
Skills
- Patient Care Assessment
- Surgical Assistance
- Critical Thinking
- Procedure Assistance
- Medication Administration
- Wound Care
- Decision-Making
- Certified in CPR/AED
- Immunizations and Vaccinations
- Patient Assessment
- Vitals monitoring
- Medication and IV administration
Timeline
Bartender
Black Sheep On Broadway
10.2022 - 01.2024
Bartender Shift Manager
Eaton's Beach
03.2020 - 12.2022
Medical Assistant
Mid-State Skin Institue
01.2019 - 01.2021
Associate of Science - Nursing
Rasmussen University
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