Dominique Matthews
Montgomery ,TX
Summary
Motivated Health and Wellness professional with leadership and program management skills. Exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
12
12
years of professional experience
Work History
Healthy Living Director/Membership Director
YMCA of Greater Houston
02.2019 - Current
- Manage all aspects in sub-departments of Healthy Living Department, including Fitness, Group Exercise, Personal Training and Wellness floor operations.
- Ensures equipment safety, quality programming, develop engaging and effective membership challenges/activities, effective scheduling, appropriate staffing ratios
- Plan and manage Wellness/Membership budget. Control payroll and department purchasing costs within budget and financial guidelines
- Managing daily operations, driving revenue, and monitoring expenses.
- Developed, coordinate and managed weekly group exercise class schedule
- Recruit, hire, train new staff and evaluate qualified high-energy instructors to effectively operate programs of department.
- Monitor and track data for class usage, attendance, participation, performance data, appointments, etc. and analyzes data for needed changes. Implements and oversee program evaluation to guarantee high quality and maintenance of YMCA standards.
- Knowledge of all program departments to effectively communicate to staff to ensure members are given accurate information.
- Implement a member retention strategy from business operation perspective to maximize and maintain membership.
- Develop and maintain collaborative relationships with community organizations within service area in accordance with operating plans.
- ASHI CPR/AED Instructor
Logistics & Purchase Manager
Farwest Corrosion Control
09.2020 - 08.2022
- Spearheaded efforts to ensure compliance with industry regulations and organizational policies, mitigating risks associated with noncompliance.
- Conducted detailed analyses of market trends and supplier offerings to identify potential savings opportunities within the procurement process.
- Played a pivotal role in resolving disputes between company departments or external partners related to purchasing terms or delivery schedules.
- Managed inventory totaling 3 million dollars to ensure end of year loss was less than 7%.
- Performed physical inventory accumulation and reconciliation and reviewed inventory item costs and extensions for inventory review.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
Health and Wellness Coordinator
Mitch Park YMCA
02.2016 - 02.2018
- Oversee fitness floor/group exercise studios and all fitness equipment.
- Increased number of participants in group exercise
- Assist Health and Wellness Director in development of promotional material as well as act in her absence.
- Monitor certifications for all fitness staff.
- Hire and supervise fitness instructors and group exercise staff to assure quality performance and member engagement.
- Supervised team of 70 employees
Recreational Coordinator/Staff Supervisor
Cedar Canyon Adventure Program
08.2012 - 02.2018
- Counseled 18 residents on day-to-day reality-oriented problems.
- Act in place of director absence for all facility needs
- Maintained daily logs of shift activity
- Create weekly schedules for staff
- Managed personnel files according to OKDHS
- Created and implemented new fitness assessment for resident
- Provide onsite training for First Aid/CPR/AED
- Supervised groups of up to 18 children between ages 16-18 from arrival through departure at end of day
Education
Exercise Science
Oklahoma Baptist University
ShawneeSkills
- Experienced management
- Strong client relations
- Leadership driven
- Personnel training and development
- Exceptional interpersonal communication
- Self motivated
References
Available upon request
Timeline
Logistics & Purchase Manager
Farwest Corrosion Control
09.2020 - 08.2022
Healthy Living Director/Membership Director
YMCA of Greater Houston
02.2019 - Current
Health and Wellness Coordinator
Mitch Park YMCA
02.2016 - 02.2018
Recreational Coordinator/Staff Supervisor
Cedar Canyon Adventure Program
08.2012 - 02.2018
Exercise Science
Oklahoma Baptist University
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