Dominique McGinley
Levittown,PA
Summary
Diligent worker with strong communication and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Banquet Captain
Celebrations
Bensalem, PA
01.2022 - Current
- Enhanced bride and groom satisfaction by overseeing the bride and ensuring the smooth execution of getting down the isle.
- Works directly with the bride and groom during the event to ensure satisfaction.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Served meals to customers according to established guidelines.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Maintained clean and safe work environment.
- Replenished condiments and other supplies at tables and service bars.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Provided exceptional service to a high volume of daily guests.
- Trained new employees on catering procedures and techniques.
- Addressed complaints directly with the kitchen staff and served replacement items.
- Maintained polite professional demeanor to all guests.
Legal Assistant
Geoffrey W. Temple Family Medical Associates
Philadelphia, PA
10.2014 - Current
- Scheduled all Independent Medical Evaluations for all attorneys. Gathered all records provided by the attorney and organized into index for the doctor to easily review.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Reviewed, edited and proofread injury case progress notes, and all Independent Medical Evaluation and record review reports for proper grammar, spelling and punctuation.
- Scheduled New Patient and follow up injury case evaluation appointments with the doctor.
- Organized/ reviewed and updated all incoming deposition medical index's to include current records, as well as to ensure the ease of review for the doctor and handling attorney during the deposition.
- Sending all records requests to other facilities for documents needed for all depositions.
- Sent out all invoices for depositions, record reviews, and independent medical evaluations.
- Facilitated in timely resolution of legal matters by preparing and organizing essential medical documents and providing to the handling attorney.
- Managed high-volume workload while maintaining strict attention to detail on every task .
- Provided valuable training and support to junior staff members as needed, fostering a collaborative work culture that promoted professional growth for all team members.
- Provided a weekly list for the doctor of reports that needed to be completed.
- Managed the doctor's deposition scheduling calendar, and provides a weekly update of it to the doctor.
- Correspondence with auto and workers compensation insurance companies in regards to why payment of a claim was denied, and facilitated in the appropriate steps needed in order to get the claim paid.
- Billing of medical insurance once an injury claim has become exhausted. Received medical insurance denials and provided to the handling attorney's, as well as sending out non-participation letters if we did not participate with the health insurance.
- Received and reviewed all URO/ PRO decisions, C&R decisions, etc in order to update the file and billed account accordingly.
Medical Records Custodian
Geoffrey W. Temple Family Medical Associates
Philadelphia, PA
10.2014 - Current
- Maintained strict adherence to HIPAA guidelines, protecting patients'' personal information and confidentiality rights.
- Contributed to improved patient care by promptly responding to authorized requests for access to relevant health information.
- Coordinated with insurance companies and legal teams, providing necessary documentation for claims processing or court cases related to patient care issues.
- Provided exceptional customer service when assisting patients with inquiries about their personal health data stored within the facility''s databases.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Printed and photocopied documents to provide patients with copies of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Assisted in training new staff on medical record processing and filing procedures.
- Processed all HI-TECH medical records requests and provided via email or certified mail on CD.
Education
High School Diploma -
Philadelphia Academy Charter High School
1700 Tomlinson Rd, Philadelphia, PA 1911606.2010
Skills
- Exceptional Telephone Etiquette
- Calendar Management
- Microsoft Office
- Organizational Efficiency
- Fast Learner
- Task Prioritization
- Critical Thinking
- Multitasking
- Professionalism
- Staff Leadership
- Food Safety knowledge and Sanitation standards
- Adaptability and flexibility
- Customer service
- Attention to detail
Timeline
Banquet Captain
Celebrations
01.2022 - Current
Legal Assistant
Geoffrey W. Temple Family Medical Associates
10.2014 - Current
Medical Records Custodian
Geoffrey W. Temple Family Medical Associates
10.2014 - Current
High School Diploma -
Philadelphia Academy Charter High School
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