Dominique Miller
Peoria,IL
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Finesse Team Member
Rivian
Bloomington, IL
2023.04 - Current
General Manager
Pizza Pizza
Minneapolis, Minnesota
2022.01 - 2022.08
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
General Manager of Food Service
Lee Ann Chin
Saint Paul, Minnesota
2021.06 - 2021.12
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Trained and supervised staff members in all aspects of restaurant operations.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Developed and implemented staff schedules to ensure full coverage during peak hours.
Team Member
Amazon
Minneapolis, Minnesota
2021.03 - 2021.10
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Attended staff meetings to stay updated on company policies and procedures.
General Manager of Operations
Pizza Pizza
Minneapolis, Minnesota
2018.01 - 2021.06
- Developed and implemented operational policies and procedures to improve efficiency.
- Created and managed annual operating budget for the department.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Structured HR consulting services to support clients during organizational developments and changes.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Some College (No Degree) - Business Management / Culinary Arts
Saint Paul College - A Community And Technical College
Saint Paul, MNSkills
- Equipment Operation
- Cash Handling
- Workplace Safety
- Customer Service
- Heavy Lifting
- Teamwork and Collaboration
- Training and mentoring
- Organizing Work Stations
Timeline
Finesse Team Member
Rivian
2023.04 - Current
General Manager
Pizza Pizza
2022.01 - 2022.08
General Manager of Food Service
Lee Ann Chin
2021.06 - 2021.12
Team Member
Amazon
2021.03 - 2021.10
General Manager of Operations
Pizza Pizza
2018.01 - 2021.06
Some College (No Degree) - Business Management / Culinary Arts
Saint Paul College - A Community And Technical College