Experienced Loan Signing Agent with a strong background in notarizing documents, filling out paperwork, and verifying client identities. Seeking a challenging position with a progressive Signing Services company to leverage extensive knowledge and exceptional customer service skills. Consistently follows the notary process and maintains a solid understanding of relevant laws and regulations.
Overview
12
12
years of professional experience
Work History
Notary Public & Loan Signing Agent
The Notary Nook LLC
01.2023 - Current
Checked documents for accuracy and correct signing before notarizing.
Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
Checked documents and identifying credentials for all parties.
Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Administered oath to document signers to obtain affirmation of truth.
Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
Director of Workforce Development
Associated Builders & Contractors, Northern California Chapter
01.2021 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Formed strategic partnerships and connected with potential clients to drive business development.
Executive Assistant to President/CEO
Associated Builders & Contractors, Northern California Chapter
01.2019 - 01.2021
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Answered high volume of phone calls and email inquiries.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Senior Operations Manager
Dontot Enterprise
01.2013 - 01.2019
Oversaw workforce management planning, volume predictions and capacity planning.
Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Managed employee-related issues encompassing labor, turnover and diversity.
Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
Developed systems and procedures to improve operational quality and team efficiency.
Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
Education
Medical Billing and Coding -
Carrington College
Stockton, CA
01.2019
Business Development - Business Administration
Mendocino College
Ukiah, CA
01.2003
Skills
Notarial Acts
Mobile notary services
Documentation abilities
Document Review
Document Verification
Recordkeeping skills
Loan Document Signing
Real Estate Transactions
State Law Compliance
Relatedexperience
The Notary Nook LLC, Notary Public & Loan Signing Agent, 05/02/23, 05/01/27, 2445621
Associated Builders & Contractors, Northern California Chapter, Director of Workforce Development, 2021, Current, Establish annual department budget and benchmarks, Oversee training programs and partnerships, JW Continuing Education Renewals, Research, analyze, & develop new training programs to meet changing industry needs, certifications, craft continuing education, & performance verification testing, Electrical, Carpentry, Laborer, Pipe Fitters, & Painting recruitment & staffing, Contractor & Subcontractor recruitment & staffing, Partner with key stakeholders to identify new opportunities that meet both association and member needs, Pre-apprenticeship/DIR Course Managements, Instructor Recruitments
Associated Builders & Contractors, Northern California Chapter, Executive Assistant to President/CEO, 2019, 2021
Dontot Enterprise, Senior Operations Manager, 2013, 2019, Managed two leading profitable branches for Dublin and San Ramon, Monitored, assigned, and implemented commission and sales goals, Conducted Daily Operations, Human Resources, Payroll, Marketing, Sales, Employee Benefits, Community Relations Management, Hiring/Terminations, Scheduling, and Training and Development., Ensured customer centric CVP daily which resulted in high level of customer service (98% delivery), Managed daily, weekly, and monthly Key Performance Indicators (KPIs), Collaborated closely with logistics
Redwood Health Club, Activities Coordinator, 2011, 2013, Managed day-to-day operations of summer programs, Hired, trained, supervised, and staff, Directed office operations including complex and fast-paced, Organized and prepared learning opportunities through crafts. Interacted and assisted children, ages 2-12. Worked one on one with a child with a developmental disability, including medication management., Responsible for communicating with parents regarding status updates, progress reports, and strategies for continued interpersonal and development growth opportunities.
MAC Cosmetics, Makeup Artist, 2009, 2011, Responsible for meeting daily, weekly, and monthly sales goals, Provide excellent customer service, and makeup artistry to ensure customer satisfaction, Top sales in the district for 2010
Timeline
Notary Public & Loan Signing Agent
The Notary Nook LLC
01.2023 - Current
Director of Workforce Development
Associated Builders & Contractors, Northern California Chapter
01.2021 - Current
Executive Assistant to President/CEO
Associated Builders & Contractors, Northern California Chapter
Mobile Notary Signing Agent at K's Notary Service LLC / Royal Hands Notary ServiceMobile Notary Signing Agent at K's Notary Service LLC / Royal Hands Notary Service