Dominique Morant
Jacksonville,FL
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Receiver
Dave & Buster's
11.2024 - Current
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Trained new employees on receiving procedures, improving overall team performance.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Handled day-to-day shipping and receiving overseeing more than 150 packages per day.
Assistant Manager of Food and Beverage
Omni Hotels
05.2023 - 10.2024
- Maximized profitability by implementing cost control measures related to purchasing supplies, labor management, and overhead expenses.
- Managed inventory levels for optimal stock availability, reducing waste and cost overruns.
- Monitored guest feedback closely, addressing any concerns promptly to maintain high levels of customer satisfaction rates consistently throughout their dining experience.
- Streamlined employee scheduling processes, resulting in reduced labor costs without affecting service quality.
- Oversaw daily operations to ensure a smooth flow of service during peak hours.
- Ensured compliance with health department regulations by maintaining a clean and safe work environment at all times.
- Established positive rapport with guests through exceptional communication skills and personalized service offerings.
- Introduced new menu items that boosted sales and attracted repeat clientele.
- Mentored team members on proper food handling techniques, resulting in improved overall kitchen sanitation standards.
- Developed strong relationships with vendors, negotiating favorable pricing terms on food and beverage supplies.
- Increased staff efficiency through regular training sessions and performance evaluations.
- Assisted in hiring decisions by conducting interviews and selecting top-performing candidates for open positions within the food and beverage department.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Receiving Clerk, Prep Cook, Chef
Dave & Buster's
06.2021 - 01.2023
- Exercised portion control for items served, eliminating waste
- Regulated temperature of ovens, broilers and grills
- Complied consistently with standard portion size, cooking methods and
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments
- Streamlined the receiving process for improved efficiency and time management in the workplace
- Handled day-to-day shipping and receiving overseeing more than 150 packages per day.
Truck Unloader/Stocker, Mail Sorter
UPS
11.2018 - 03.2021
- Received, sorted, and stored packages according to established protocols
- Ensured all packages were securely stored prior to dispatch
- Operated pallet jacks, forklifts and other equipment to load and unload packages
- Monitored and maintained inventory levels
- Used scanners to track and confirm packages
- Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
Cashier/Stocker/Online Grocery Pickup
Walmart
01.2015 - 10.2018
- Keep your area clean and presentable
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
- Promptly unloading trucks
- Assisting fellow associates as needed throughout the store
- Sorting and stocking products on shelves and in the backroom
- Engaging with vendors and drivers with a positive attitude
- Maintaining a clean, neat, and member-ready area
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Bachelor's degree - Business Management
University of Phoenix
Online11.2021
Associate in Arts (AA) - Business Fundamentals
UOP
Online11.2021
High School Diploma -
Fort Knox High School
Fort Knox, KY05-2009
Skills
- Assistant Manager Experience
- Organizational skills
- Time management
- Complex Problem-solving
- Ordering and purchasing
- Sanitation standards
- Scheduling and rostering
- Budgeting and cost control
Certification
- ServSafe
- Driver's License
- Food Handler Certification
Assessments
- Working with MS Word documents, Proficient, 06/01/21
- Work style: Professionalism, Proficient, 06/01/21
- Retail customer service, Proficient, 01/01/24
- Work style: Reliability, Proficient, 01/01/23
- HR: Compensation & benefits, Completed, 10/01/21
- Warehouse shift leader, Proficient, 01/01/24
- Administrative assistant/receptionist, Proficient, 12/01/21
- Office manager, Proficient, 04/01/23
- Work motivation, Proficient, 04/01/23
- Data entry: Attention to detail, Proficient, 01/01/22
- Cooking skills: Basic food preparation, Proficient, 03/01/22
- Supervisory skills: Motivating & assessing employees, Proficient, 01/01/24
- Front desk agent (hotel), Proficient, 11/01/22
- Medical receptionist skills, Proficient, 01/01/23
- Recruiting, Proficient, 10/01/21
- Spreadsheets with Microsoft Excel, Proficient, 01/01/22
- Retail customer service, Proficient, 01/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 01/01/23
- Sales skills, Proficient, 01/01/23
- Restaurant manager, Proficient, 01/01/23
- Management & leadership skills: Impact & influence, Proficient, 01/01/24
Timeline
Inventory Receiver
Dave & Buster's
11.2024 - Current
Assistant Manager of Food and Beverage
Omni Hotels
05.2023 - 10.2024
Receiving Clerk, Prep Cook, Chef
Dave & Buster's
06.2021 - 01.2023
Truck Unloader/Stocker, Mail Sorter
UPS
11.2018 - 03.2021
Cashier/Stocker/Online Grocery Pickup
Walmart
01.2015 - 10.2018
Bachelor's degree - Business Management
University of Phoenix
Associate in Arts (AA) - Business Fundamentals
UOP
High School Diploma -
Fort Knox High School
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