DOMINIQUE OWENS
Dallas,TX
Summary
Objective:
Seeking a challenging role as a Banquet Director or a similar director-level position within an organization, leveraging expertise in event coordination, team management, strategic planning, budgeting, and exceptional customer service to achieve growth and success. Demonstrated track record of delivering exceptional outcomes, dedicated to raising standards of excellence, promoting innovation, and exceeding expectations in the hospitality industry.
Overview
12
12
years of professional experience
Work History
Co-Founder/Vice President
MindFest LLC
04.2020 - Current
- Play a key role in co-founding and managing the operations of MindFest LLC, a Louisville-based organization dedicated to promoting mental health awareness through events and workshops.
- Drive sponsorship acquisition and marketing strategies for MindFest LLC
- Cultivate strategic partnerships, securing funding and resources for impactful programs.
- Develop comprehensive marketing campaigns to promote events and workshops.
- Create compelling content and engage influential individuals to expand reach.
- Organize community events, fostering learning and connection.
- Stay ahead of market trends for growth and innovation.
- Manage budgets and lead a high-performing team.
Senior Banquet Manager
Omni Hotels & Resorts
02.2018 - Current
- Oversee 127,000 square feet of meeting space, providing unparalleled service to esteemed guests and attending to their every need
- Build and lead an exceptional team, excelling in hiring, training, and creating schedules to ensure seamless operations
- Coordinate diverse events such as weddings, reunions, and corporate meetings, flawlessly orchestrating every detail from inventory management to food and beverage coordination
- Proactively identify areas for improvement and actively participate in meetings to drive success
- Collaborate closely with Convention Service Managers to ensure efficient communication, accurate food preparation, and timely execution of all events
- Establish connections with temporary properties to meet staffing requirements and utilize various systems to enhance productivity.
Banquet Captain
Louisville Marriott Downtown
06.2015 - 02.2018
- Set and enforced performance and service standards to maintain a consistent, high-quality environment devoted to customer satisfaction
- Monitored alcohol consumption to ensure compliance with legal service requirements
- Implemented service and team management strategies to boost business profits
- Provided exceptional service to guests by promptly addressing their needs and requests.
Patient Care Associate
Baptist Health
03.2012 - 02.2018
- Ensured dietary needs for patients were met and maintained a clean, safe, and well-organized patient environment
- Developed rapport to create a safe and trusting environment for patient care
- Upheld confidentiality requirements and regulatory compliance guidelines.
Education
Bachelor of Arts - Mass Communications
Lindsay Wilson College
Columbia, KYCertificate in [Field of Study - Hospitality Management
University of Houston - Downtown
Houston, TXHigh School Diploma -
Western High School
Louisville, KYSkills
- Strategic planning and execution at senior level
- Leadership and management of large teams and operations
- Staff training and development
- Strong organizational and time management abilities
- Exceptional customer service and client relationship management
- Business development and revenue generation
- Strong understanding of industry trends and ability to drive innovation
- Excellent communication and presentation skills
- Ability to drive and implement organizational change
- Proven track record of surpassing objectives and achieving results
- Budgeting and financial management expertise
- Business Growth and Marketing Strategies
- Sponsorship Acquisition
- Event Planning
- Trend Analysis
- Community Engagement
Timeline
Co-Founder/Vice President
MindFest LLC
04.2020 - Current
Senior Banquet Manager
Omni Hotels & Resorts
02.2018 - Current
Banquet Captain
Louisville Marriott Downtown
06.2015 - 02.2018
Patient Care Associate
Baptist Health
03.2012 - 02.2018
Bachelor of Arts - Mass Communications
Lindsay Wilson College
Certificate in [Field of Study - Hospitality Management
University of Houston - Downtown
High School Diploma -
Western High School