Dominique Piolet
Houston,TX
Summary
Dedicated and results-driven professional with a proven track record in effectively managing administrative tasks and facilitating efficient operations. Seeking to leverage exceptional organizational and leadership skills in a dynamic administrative or management role to drive productivity and enhance overall team performance. Eager to contribute strong communication and problem-solving abilities in a growth-oriented organization dedicated to achieving operational excellence.
Overview
1
1
Certification
Work History
Equipment Technician
City of Houston Public Works
Houston, TX
05/01/23 - Current
- Repaired leaks in pipes, valves, fittings, and other components of the utility systems.
- Installed new piping systems for water supply, wastewater treatment, and other utilities.
- Documented daily activities related to repair or installation of utilities in INFOR systems.
- Supervised a crew of utility workers in their daily tasks.
- Operated a variety of heavy equipment such as backhoes, front-end loaders, excavators, dump trucks, HRT's and MRT's to move earth and materials.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
- Conduct repair investigations prior to performing excavation to ensure safety.
Supervisor of Customer Service
United States Postal Service, USPS
Houston, TX
03/11/13 - 08/15/21
- Managed daily operations in the Customer Service department.
- Scheduled shifts, assigned overtime and tasks to ensure adequate coverage of the Retail Window and Delivery operations.
- Monitored performance metrics to identify trends and develop solutions for improving efficiency.
- Coordinated with other departments to resolve issues that require cross-functional collaboration.
- Generated weekly reports outlining key performance indicators.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping process of their goods.
CDL Truck Driver & Freight Broker
APH Logistics LLC
Spring, TX
08/15/21 - 12/05/22
- Performed daily pre/post-trip inspections of the truck and trailer, including checking fluid levels and tire pressure.
- Maintained logbook of working hours, following federal regulations on rest breaks.
- Loaded and unloaded cargo using appropriate equipment such as pallet jacks and forklifts.
- Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
- Followed all applicable traffic laws and maintained safe driving practices at all times.
- Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
- Developed relationships with freight carriers to negotiate competitive rates and services.
Education
Bachelor of Science - Business Management
University of Houston - Victoria
Victoria, TXSkills
- Repair Planning
- CDL Class A License
- Mechanical Aptitude
- Training and mentoring
- Complaint resolution
- Administrative Support
- Customer Relations
- Problem-Solving
- Marketing savvy
- MS Office
- Community Engagement
- Recordkeeping skills
- Effective Communication
- Teamwork and Collaboration
- Analytical Thinking
- Adaptability
- Interpersonal Skills
Languages
English
Professional
Certification
Class A CDL
CPR Certified
NSP Supervisor Certification-USPS
MPA Award (2017-2021)
Safety Star of The Year
Employee of the Month- USPS
Green Belt
FAST Program Participant- COH
References
References available upon request.
Timeline
Equipment Technician
City of Houston Public Works
05/01/23 - Current
Supervisor of Customer Service
United States Postal Service, USPS
03/11/13 - 08/15/21
CDL Truck Driver & Freight Broker
APH Logistics LLC
08/15/21 - 12/05/22
Bachelor of Science - Business Management
University of Houston - Victoria