Dominique Ramirez
Arlington,TX
Summary
To obtain a position in an organization in which I can continue to grow and enhance my knowledge and skills while providing an exceptional effort to help the organization succeed.
Overview
14
14
years of professional experience
Work History
Account Manager
VSSI Staffing
Arlington, TX
11.2021 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Generated leads through cold calling activities.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Recruited, hired and trained new hires to optimize profitability.
Onsite Manager
VSSI Staffing
Arlington, TX
12.2018 - 08.2021
- Supervised staff, ensured proper training and development of team members.
- Maintained a safe working environment in compliance with OSHA regulations.
- Scheduled service personnel for onsite visits and tracked progress of projects.
- Resolved customer complaints in an efficient manner.
- Conducted regular audits of the premises to identify areas of improvement.
- Managed all administrative tasks including payroll processing, invoicing.
- Evaluated employee performance regularly through appraisals and one-on-one meetings.
- Implemented new policies or procedures based on changing business needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Recruiter
VSSI Staffing
Arlington , TX
09.2018 - 11.2018
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Collaborated with hiring managers to understand position requirements.
- Organized recruitment activities such as career fairs, campus visits.
- Managed candidate activity within Applicant Tracking System (ATS).
Recruiter
Luxor Staffing
Irving, TX
10.2012 - 10.2015
- Recruit and interview qualified candidates to fill client requirements
- Utilize online recruiting sources to identify and recruit candidates
- Filed documents in alphabetical order placed in desired location as needed
- Maintain ongoing communication with client and temporaries to maintain excellent customer service
- Guided new applicants through the enrollment process, answering questions they may have
- Conducted background checks and administered drug testing as well as E-Verify processing
- Demonstrated multitasking abilities, professionalism, and time management skills by working with an outgoing team dedicated to growing business.
Data Entry
Staff Right
11.2011 - 10.2012
- Verify information, operate data entry devices, and prepare documents
- Process account information, customer information, and a variety of other documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures
- Requesting further information for documents that are deemed incomplete
- Verifying, correcting, deleting unnecessary data or combining data from several sources before entering into a file
- Checking completed work for errors or duplicate information before submitting the final product.
- Prioritized and organized tasks to efficiently accomplish service goals.
On-Site Recruiter
Samsung Telecommunication
01.2010 - 10.2011
- Contact applicants to inform employment possibilities
- Prepare and maintain employment records
- Perform searches for qualified candidates according to relevant job criteria using computer databases
- Orientation for new employees, explained job duties and other instructions as needed
- Responsible for time sheets and attendance records of all employees.
Education
Medical Assistant -
PCI Health Training Center
Diploma -
R.L Turner High School
Skills
- Knowledge of all Microsoft applications, word, excel, Spread sheet, Power Point, email, time sheet, ASURE, customer focus, problem solver, time management, cold calling, 50wpm, data entry,strong communications skills (verbal and written) work well in both environment and as an individual Multitask in variety of aspect, Reliable and eager to learn Working independently and take ownership on my duties
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Account Manager
VSSI Staffing
11.2021 - Current
Onsite Manager
VSSI Staffing
12.2018 - 08.2021
Recruiter
VSSI Staffing
09.2018 - 11.2018
Recruiter
Luxor Staffing
10.2012 - 10.2015
Data Entry
Staff Right
11.2011 - 10.2012
On-Site Recruiter
Samsung Telecommunication
01.2010 - 10.2011
Medical Assistant -
PCI Health Training Center
Diploma -
R.L Turner High School
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