DOMINIQUE RAY
Summary
Motivated Assistant Manager with 7+ years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
Work History
MANAGER
It's Fashion
Rainbow City, AL
02.2024 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
Assitant Manager
Popeye's
Rainbow City, AL
10.2015 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
General Manager
Popeye's Restaurants
Rainbow City, AL
02.2021 - 03.2023
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
High School Diploma -
GADSDEN HIGH
GADSDEN,AL05-2004
Associate of Arts - RADIOLOGY
Gadsden State Community College
Gadsden, ALSkills
- Verbal and written communication
- Team Leadership
- Time Management
- Staff Management
- Schedule Preparation
Timeline
MANAGER
It's Fashion
02.2024 - Current
General Manager
Popeye's Restaurants
02.2021 - 03.2023
Assitant Manager
Popeye's
10.2015 - Current
High School Diploma -
GADSDEN HIGH
Associate of Arts - RADIOLOGY
Gadsden State Community College
Similar Profiles
La'Trina BurkettLa'Trina Burkett
3rd Assistant Manager at It's Fashion3rd Assistant Manager at It's Fashion
Malaysia DavisMalaysia Davis
Assistant Manager at It's FashionAssistant Manager at It's Fashion
Emyah McPhailEmyah McPhail
Sales Associate at It's FashionSales Associate at It's Fashion