Summary
Overview
Work History
Skills
Websites
Certification
References
Timeline
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Dominique Rodriguez

Dominique Rodriguez

Denver

Summary

Knowledgeable professional offering years of experience in quality. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist

Zynex Medical
Denver
01.2024 - Current
  • Investigated product complaints for all medical products, ensuring compliance with industry standards.
  • Filed Medical Device Reports (MDRs) with FDA as per ISO 13485 requirements.
  • Analyzed trending data from nonconformance reports to identify improvement areas.
  • Maintained master document control, including electronic and hard-copy records management.
  • Supported development of Quality Assurance (QA) systems, directives, and standard operating procedures (SOPs).
  • Implemented Corrective and Preventative Actions (CAPA) to address quality issues.
  • Performed internal audits while assisting with regulatory audits (FDA/ISO).
  • Facilitated training sessions for staff on new documents and updates.

Quality Control Inspector

Zynex Medical
Englewood
10.2021 - 01.2024
  • Trained QC associates to enhance overall inspection proficiency.
  • Ensured quality inspections of all medical devices to meet regulatory standards.
  • Maintained GDP compliance across all documentation.
  • Conducted thorough inspections of received parts and materials for production use.
  • Utilized instruments including calipers, gages, and multimeters for precise measurements.
  • Collaborated with production and shipping departments to uphold quality standards.
  • Maintained comprehensive records of medical device inspections and Non-Conformance reports.

Flight Attendant

Commutair
Denver
05.2020 - 10.2021
  • Ensured compliance with FAA regulations and company policies for passenger safety.
  • Delivered exceptional customer service while assisting passengers on board.
  • Completed required checklists and paperwork as detailed in Flight Attendant Manual.
  • Communicated effectively with pilots and ground crew to enhance flight operations.
  • Trained for emergency situations, maintaining readiness throughout flights.

Inbound Support Specialist

Amazon Fulfillment
Denver
05.2018 - 05.2020
  • Managed communication with ISS Coordinator and direct Manager regarding Retail Request Tickets and status updates.
  • Maintained regular contact with Corporate Retail Teams to address Vendor Compliance issues.
  • Tracked open aging ISS tickets across the Fulfillment Center, serving as onsite escalation contact when necessary.
  • Ensured prompt responses and resolutions for Retail Request tickets to meet service level agreements.
  • Educated Problem Solve Receivers on effective use of ISS and Catalog for problem resolution.
  • Oversaw logging of all items on the ISS Liquidation pallet to maintain accurate inventory records.
  • Facilitated weekly summaries of pending tickets and open issues for improved transparency.

Skills

  • ISO 13485 Compliance
  • Medical device reporting
  • Regulatory compliance
  • Internal auditing
  • Document control
  • Corrective actions
  • Quality inspections
  • Training facilitation
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Effective communication
  • Process improvement
  • Compile data
  • Teamwork and collaboration
  • QMS
  • Medical Device Regulations
  • Quality sops development
  • Lean manufacturing
  • CAPA Management

Certification

  • Lean Six Sigma Master Black Belt, 01/01/25
  • ISO 13485 Lead Auditor Certification, 01/01/25

References

References available upon request.

Timeline

Quality Assurance Specialist

Zynex Medical
01.2024 - Current

Quality Control Inspector

Zynex Medical
10.2021 - 01.2024

Flight Attendant

Commutair
05.2020 - 10.2021

Inbound Support Specialist

Amazon Fulfillment
05.2018 - 05.2020
Dominique Rodriguez