Dominique Rountree
Portsmouth,VA
Summary
Experienced food service professional with strengths in deli operations, food safety, stock management, and client relations. Proven ability to keep busy service environments running smoothly while maintaining quality and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Deli Associate
Kroger
Suffolk, Virginia
05.2015 - Current
- - Assisted customers with large or specialized orders by providing samples and recommendations, ensuring prompt service and satisfaction.
- - Supported high customer service standards during high-volume shifts and fast-paced operations.
- - Collaborated with team during busy shifts to efficiently package, label, and present products, enhancing overall customer experience.
- - Followed company policies and food handling procedures.
General Manager
Wendys International
Chesapeake, VA
07.2001 - 07.2023
- Oversaw daily operations at Wendy's International restaurant to maintain service quality. using sales, labor, and service standards.
- Supported Wendy's International restaurant operations by optimizing sales, labor, and service standards to enhance overall performance.
- Monitored and analyzed monthly sales trends to inform strategic business development planning.
- Managed crew schedules to ensure adequate staffing and shift coverage for daily operations.
- Monitored inventory, ordering, and product rotation to support kitchen operations.
- Developed strong relationships with customers to encourage repeat business and loyalty, contributing to sustained revenue growth through effective account management.
- Delegated work to staff while setting priorities and goals.
- Oversaw product development initiatives from concept through completion stages.
- Structured HR consulting services to support clients during organizational development and change.
Daycare Owner/Operator
Myself
Portsmouth, Virginia
06.2016 - 07.2018
- Created and maintained a safe, nurturing environment that fostered learning and development in children.
- Created safe, nurturing environment that promoted learning and growth in children.
- Supported private daycare operations by managing daily childcare routines, staff schedules, and center workflow.
- Monitored child supervision, classroom activities, and safe indoor and outdoor play.
- Coordinated employee shifts to ensure adequate coverage and continuity across daycare areas.
- Managed billing, supply orders, and inventory to ensure smooth daycare operations.
Education
High School Diploma -
Churchland
Portsmouth, VA06-2003
Skills
- Deli operations
- Food safety practices
- Deli management
- Stock management
- Order fulfillment
- Product identification
- Customer engagement
Timeline
Daycare Owner/Operator
Myself
06.2016 - 07.2018
Deli Associate
Kroger
05.2015 - Current
General Manager
Wendys International
07.2001 - 07.2023
High School Diploma -
Churchland