Dominique Ford

Design and deliver a specialized, learner-centered ESOL curriculum for adults. This program directly addresses systemic barriers to success in technical and digital fields by using hands-on activities and individualized guidance to ensure equitable access across varying proficiencies.

• Facilitate interactive classroom discussions, promoting critical thinking and collaboration among adult learners.
• Mentor adult learners in academic and career planning, fostering personal development and goal setting.
• Leverage technology tools for online instruction, improving accessibility and learning flexibility for adult learners.

Manage end-to-end technology projects by establishing frameworks to boost operational efficiency. Foster organizational collaboration across teams, clients, and stakeholders, overseeing design and implementation to deliver effective digital solutions that met all established scope, timeline, and quality objectives

• Develop project plans and timelines, ensuring alignment with client objectives and expectations.
• Implement Agile methodologies to enhance team collaboration and improve project delivery efficiency.
• Manage stakeholder communications, providing regular updates on project progress and milestones.

Directed the operations, finance, and strategy of a high-volume staffing agency for 8 years, overseeing 50+ employees and 200+ annual programs. Cultivated key partnerships and instituted data-driven decision-making using market analysis to forecast needs and develop scalable programs that closed talent and opportunity gaps.

• Cultivated partnerships with vendors and clients to expand service offerings and market reach.
• Established performance metrics to evaluate staffing effectiveness and client satisfaction.
• Implemented training programs to elevate staff performance and ensure compliance with industry standards.
• Analyzed market trends to identify growth opportunities and inform business development strategies.