Dominique Ruttley

• Great customer service
• Works well in groups
• Knows how to apply myself with Inventory
• Volunteer experience:
• Meal prepping for family and community events
• Server/cook
• Able to assist the cook/chef when needed
• Able to guide others and follow directions
• Key club(1 year)
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Tallied cash drawer at beginning and end of each work shift.
• Upsold additional products and services to customers, increasing revenue.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Checked personal identifications during alcohol and tobacco sales.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Identified and resolved discrepancies and errors in customer accounts.
• Lifted up to 40 pounds at once and used forklift to move heavier loads.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Provided excellent customer service while meeting challenging time goals.
• Maintained accurate logs of all deliveries and trips.
• Ran errands for various employees throughout company.
• Monitored supplies of key inventory items.
• Directly interacted with customers at each location to build loyalty.
• Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
• Cultivated warm relationships with regular customers.
• Collaborated well with other food runners to deliver orders accurately.
• Greeted customers and provided outstanding customer service.
• Cleaned and sanitized food preparation and serving areas.
• Trained and mentored newly hired employees to explain process flow and safety procedures.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Kept detailed knowledge of and followed all food safety guidelines.
• Cleared tables immediately after guests left in preparation for next party.
• Restocked food supplies in kitchen and organized storage areas.
• Responded to customer complaints and inquiries promptly, finding swift resolutions.
• Organized and replenished supplies at food stations to optimize team performance.
• Operated cash register and processed payments from customers.
• Monitored food temperatures and kept records of all food items.
• Assisted with bussing tables and cleaning up spills.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Provided attentive service and proactively assessed guest needs.
• Monitored dining room and bar areas for signs of overcrowding.
• Offered product samples, answered questions and helped customers find items.
• Set up advertising signs and displays on shelves, counters and tables.
• Engaged in suggestive selling and other sales techniques.
• Processed payments for orders and provided customers with change.
• Greeted customers and provided menus upon arrival to dining room.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Assisted customers with carry-out service.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Monitored dining room inventory and replenished as necessary.
• Addressed customer complaints and inquiries to verify satisfaction.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Established rapport with customers by providing friendly and attentive service.
• Assisted wait staff with timely food delivery and guest requests.
• Arranged tables and chairs for special occasions and events.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Supervised guests at front counter, answering questions regarding products.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Motivated staff to perform at peak efficiency and quality.
• Developed and implemented successful staff incentive programs to motivate employees.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Purchased food and cultivated strong vendor relationships.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Developed unique events and special promotions to drive sales.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Maximized quality assurance by completing frequent line checks.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Approved regular payroll submissions for employees.

• Operated bus transportation for kids before and after school.
• Ensured compliance with safety regulations and procedures, promoting a secure environment for passengers.
• Conducted routine vehicle inspections, identifying maintenance needs to prevent service disruptions.
• Kept bus interiors clean and tidy to provide comfortable passenger environments.

• Operated and maintained various machinery, ensuring optimal performance and safety standards.
• Collaborated with team members to troubleshoot equipment issues, enhancing workflow efficiency.
• Conducted routine inspections and preventive maintenance on machinery to minimize downtime.
• Trained new employees on safe operation of tools and equipment, fostering a culture of safety.
• Assisted in the preparation of technical documentation for equipment repairs and maintenance procedures.
• Coordinated with supervisors to prioritize workloads, ensuring timely completion of tasks and projects.
• Monitored quality control measures during assembly processes, maintaining high standards of workmanship.
• Reduced downtime by promptly diagnosing and repairing mechanical issues in various types of machinery.

• Performed routine maintenance tasks, ensuring optimal functionality of equipment and facilities.
• Conducted inspections to identify repair needs, enhancing overall safety and reliability.
• Implemented preventative maintenance schedules, reducing downtime for critical machinery.
• Collaborated with team members to troubleshoot issues, improving response times for repairs.
• Documented maintenance activities and repairs in compliance with organizational standards and regulations.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Maintained inventory of supplies and tools, ensuring availability for timely project completion.
• Assisted in planning and executing facility upgrades, contributing to improved operational efficiency.

• Managed front desk operations, ensuring smooth visitor flow and timely communication with staff.
• Coordinated scheduling for appointments and meetings, optimizing office efficiency and resource allocation.
• Maintained accurate records of incoming calls, messages, and visitor logs to support operational transparency.
• Assisted in onboarding new employees by providing orientation regarding office procedures and resources.
• Fostered positive first impressions through professional demeanor and attentive customer service interactions.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Streamlined check-in processes through effective use of scheduling software, reducing wait times for visitors.
• Trained junior reception staff on protocols, enhancing team performance and service consistency.
• Developed and implemented filing systems that improved document retrieval speed and organization within the office.

• Calibrated measurement instruments to ensure compliance with industry standards.
• Conducted routine inspections and adjustments on various calibration equipment.
• Collaborated with engineering teams to troubleshoot and resolve calibration issues.
• Documented calibration processes and results for quality assurance purposes.
• Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
• Led cross-functional projects aimed at improving calibration efficiency and compliance.
• Analyzed data trends to identify areas for process optimization in calibrations.
• Developed and implemented improved calibration protocols to enhance accuracy.
• Trained junior technicians on calibration procedures and equipment use.

• Provided compassionate care and support to clients, ensuring comfort and safety.
• Assisted clients with daily living activities, promoting independence and dignity.
• Monitored and documented client health conditions, reporting changes to healthcare professionals.
• Developed personalized care plans in collaboration with family members and healthcare teams.
• Trained new caregivers on best practices for client care and support techniques.
• Implemented effective communication strategies to enhance client engagement and satisfaction.
• Coordinated transportation for clients to medical appointments, ensuring timely attendance.
• Maintained a clean and safe living environment by adhering to hygiene protocols and standards.
• Assisted clients with activities of daily living, promoting independence and quality of life.

• Led operational initiatives to enhance service delivery and customer satisfaction.
• Mentored team members, fostering professional growth and skill development.
• Implemented process improvements resulting in increased efficiency across departments.
• Analyzed performance metrics to identify trends and drive strategic decision-making.
• Handled cash accurately and prepared deposits.
• Oversaw budget management processes, identifying cost-saving opportunities without sacrificing quality.
• Developed training programs for new staff, ensuring adherence to company standards and practices.
• Coordinated cross-functional team meetings to align departmental goals with organizational objectives.
• Managed inventory control systems, optimizing stock levels and reducing waste.

Helping serve food, clean dishes, restock condiments, clean the dining hall tables and vacuuming floors

Managing p and ls, schedules, truck orders, staff, delegating tasks to team members

Passing out asssigments, taking roll, monitoring the students