DOMINIQUE SAUNDERS
Senior HR Coordinator
San Antonio,TX
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior HR Coordinator
Ambassador Theatre Group
05.2022 - Current
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Coordinated and administered employee health insurance and retirement plans.
- Distributed employee engagement surveys to identify areas of improvement.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
HR Director/Manager
Oak Park Nursing And Rehab
11.2021 - 06.2022
- Onboarded new employees with training and new hire documentation.
- Prepared and recommended long-range plans for development of department personnel.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Approved regular payroll submissions for employees.
- Investigated and resolved departmental non-conformances.
- Posted customer payments by recording cash, checks and credit card transactions.
- Processed incoming payments in accordance with established financial policies.
- Maintained records by imaging invoices, debits and credits.
- Reported issues to higher management with great detail.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Processed payroll garnishments such as tax liens and child support.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Coordinated ongoing technical training and personal development classes for staff members.
Senior HR Coordinator
HireQuest Direct LLC
11.2019 - 10.2021
- Supported Branch Managers with proactive correspondence management, document coordination and customer relations.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Maintained office supplies and equipment to support team productivity.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using HQ software.
- Increased in branch weekly billing by 80%.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported coordination of benefits open enrollment activities and process.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Oversaw and managed hiring process and assisted human resources.
Administrative Associate
Trauma Emergency Services
UT Health & Science
02.2020 - 08.2020
- Entered data accurately into Trauma Surgery Database.
- Extract reports from the Trauma Surgery database and formatting of reports.
- Type and proofread documents, correspondence and forms.
- Coordinated and arranged travel.
- Maintained schedules of multiple Trauma doctors in the Outlook Calendar.
- Set up and maintained manual and electronic filing systems.
- Maintained office supplies and other materials required for department’s or project’s activities.
- Managed over 50 customer and client calls per day
- Photocopy, fax and scan documents as required.
- Provided project reports for all coders.
Front Office Manager
Global Optics
03.2018 - 06.2019
- Monitored the front desk so that any questions that came up could be responded to quickly and effectively.
- Administered to CRM and company database, including troubleshooting, maintenance, updates and reports generation.
- Recruited, hired, trained and supervised administrative office staff of 5.
- Assisted the Operations Manager with interviewing potential employees, asking appropriate questions and providing feedback after interviews.
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
- Administered and processed company payroll for both W2 and 1099’s.
- Implemented a set of comprehensive tracking processes to monitor Install/Bury Crew performance.
- Set project timelines and kept teams on task to complete milestones according to schedule.
- Kept track of all personnel in the field and all completed deliveries or delays.
- Managed and prioritized multiple searches, projects, and internal client relationships.
- Maintained applicant tracking systems.
- Provided weekly updates on recruitment and hiring process.
- Negotiated contract with candidates / prepare the contract document for review.
- Coordinated on-boarding efforts with the HR department.
Payroll & HR Administrator
Genesis Professional Solutions
11.2017 - 03.2018
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Determined payroll liabilities by comparing employee federal and state income and social security taxes to employer's social security, unemployment and workers' compensation payments.
- Oversaw the day-to-day processing of payroll for office and contractor employees, including review of timesheets and computing pay in accordance with FLSA.
- Managed accounts receivable for the organization.
- Prepared reports to substantiate individual transactions prior to settlement.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Hired employees and initiated the new hire paperwork process.
- Organized new employee orientation schedules for all new hires.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Screened all applicants based on their qualifications and background.
- Promptly corresponded with all applicants and coordinated and conducted interviews.
- Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
HR Office Manager
Lead Travel Reservationist, D&D Travel
01.2008 - 11.2016
- Made and confirmed reservations.
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Verified customers' credit and established how the customer would pay for the accommodation.
- Computed bills, collected payments and made change for guests.
- Recommended top dining and entertainment options for guests in the area.
- Documented all customer inquiries and comments thoroughly and quickly.
- Processed cash and credit payments rapidly and accurately.
- Booked reservations for travel, hotels, rental cars and extraordinary events, such as tours and excursions.
- Maintained client files by inputting into the travel database.
- All Human Resources Functions (Recruiting, Onboarding, Terminations, & Payroll.
Education
Bachelor of Science - Business Administration And Management
Howard University
Washington, DC05.2010
Associate of Arts - Business Administration
Prince George's Community College
Largo, MD05.2009
High School Diploma -
Woodrow Wilson High School
Washington, DC06.2005
Skills
- MS Office
- Meeting coordination
- Administrative updates
- Preparing reports
- Human Resources Management
- Policy Development
- Staff Management
- Payroll and budgeting
- Database administration
- Strategic planning
- Performance Evaluation
- Staff Recruiting and Retention
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Increased weekly sales by 80%
Certification
- CAP - Certified Administrative Professional
- Microsoft Office User Specialist Certificate (Expert Level)
- Licensed Travel Agent
Timeline
Senior HR Coordinator
Ambassador Theatre Group
05.2022 - Current
HR Director/Manager
Oak Park Nursing And Rehab
11.2021 - 06.2022
Administrative Associate
Trauma Emergency Services
UT Health & Science
02.2020 - 08.2020
Senior HR Coordinator
HireQuest Direct LLC
11.2019 - 10.2021
Front Office Manager
Global Optics
03.2018 - 06.2019
Payroll & HR Administrator
Genesis Professional Solutions
11.2017 - 03.2018
HR Office Manager
Lead Travel Reservationist, D&D Travel
01.2008 - 11.2016
Bachelor of Science - Business Administration And Management
Howard University
Associate of Arts - Business Administration
Prince George's Community College
High School Diploma -
Woodrow Wilson High School
- CAP - Certified Administrative Professional
- Microsoft Office User Specialist Certificate (Expert Level)
- Licensed Travel Agent
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