DOMINIQUE SHIPP
MICHAELS
Dublin,CA
8
years of professional experience
Adaptable Communications professional with experience in operations, events, customer experience, and team support. Proactive and solutions-oriented, with a natural curiosity and enthusiasm for learning. Eager to embrace new challenges, contribute meaningfully, and grow in a new environment.
Work History
Replenishment Associate
1 Year- Trained new team members, creating onboarding materials that streamlined integration into team
- Assisted customers, resolved issues, and maintained organized sales areas to enhance shopping experience
- Trained new associates on inventory management systems and replenishment processes, enhancing team efficiency.
Sales Associate
5 Months- Developed onboarding materials and conducted training sessions for new team members
- Drove a 15% sales increase in the dress department within two months through customer engagement and styling consultations
- Assisted in maintaining store visual standards by arranging merchandise displays according to brand guidelines.
Ticket Office Associate
3 Years 7 Months- Acted as the primary on-site point of contact for guests, vendors, and internal teams during 60+ large-scale events, resolving issues in real time to maintain smooth operations.
- Assisted with day-of-event operations by troubleshooting access, seating, and guest flow issues in a fast-paced environment.
Backroom Coordinator (Lead Position)
1 Year 1 Month- Maintained accurate inventory records and organized department records to streamline merchandise flow and support daily operations
- Coordinated backroom operations to optimize inventory management and enhance stock organization.
- Trained new associates on efficient receiving and processing of merchandise shipments.
Food Service Lead
1 Year 2 Months- Communicated with patients, families, and staff to support care plans, enhancing understanding and collaboration
- Coordinated daily team priorities and maintained operational rhythm to ensure efficient service delivery
- Skilled at working independently and collaboratively in a team environment.
Food Service Cashier
2 Years- Recognized for providing attentive, high-quality customer service in a fast-paced environment.
- Maintained cleanliness and organization of the front counter and dining area.
Education
Bachelor of Science - Communications
Skills
Event & Meeting Coordination
Customer & Guest Services
Site & Operations Support
Data Entry
Microsoft Office Suite
Google Workspace
Problem Solver
Cross-Functional Collaboration
Hospitality
Proactive
Professional & Emotional Intelligence
Timeline
Replenishment Associate
MICHAELS
10.2025 - CurrentRead More
Sales Associate
DILLARD’s
03.2025 - 08.2025Read More
Backroom Coordinator (Lead Position)
TJ MAXX
01.2022 - 02.2023Read More
Ticket Office Associate
UCCU CENTER
10.2021 - 05.2025Read More
Food Service Lead
TIMPANOGOS REGIONAL HOSPITAL
08.2020 - 10.2021Read More
Food Service Cashier
KNEADERS
06.2018 - 06.2020Read More
UTAH VALLEY UNIVERSITY
Bachelor of Science from Communications
Read More