ELENA MARX
Pasadena,CA
Summary
I'm a detail-oriented and reliable front office professional with extensive experience in scheduling, patient relations, and administrative support. I believe my background in appointment coordination, recordkeeping, and patient retention makes me a strong candidate for office positions. My ability to multitask and problem-solve in fast-paced environments, paired with my positive, team-focused approach to daily operations, helps me support the overall success of any company or organization I join.
Overview
34
34
years of professional experience
Work History
Patient Concierge / Hygiene Coordinator
Mint Dental Loft
Pasadena, CA
05.2025 - Current
- Schedule and coordinate hygiene and patient appointments to optimize provider schedules
- Support patient retention through follow-ups and proactive communication
- Present treatment plans and assist patients with understanding care recommendations
- Maintain accurate patient records and documentation
- Prepare for appointments, including patient intake and pre-visit coordination
- Track department statistics and assist with reporting
- Collaborate with front office staff to ensure smooth daily operations
- Support patient satisfaction initiatives and adherence to office policies
Sales Associate
Chef's Toys
Van Nuys, CA
09.2018 - 05.2025
- Delivered consistent, high-quality customer service in a fast-paced environment
- Managed transactions, inventory checks, and cycle counts
- Assisted customers with product selection and problem resolution
- Maintained knowledge of product features and benefits for effective sales.
Receptionist & Hair Stylist
Status Salon Encino
Encino, CA
07.1991 - 11.2014
- Managed front desk operations, including phones and appointment scheduling
- Maintained client records and coordinated schedules for multiple providers
- Balanced patient-facing service with administrative responsibilities
Education
License - Cosmetology
West Valley Occupational Center
High School Diploma -
St. Genevieve High School
Skills
- Appointment scheduling
- Patient coordination
- Microsoft Word
- Google Docs
- Excel
- Customer service
- Team collaboration
- Record keeping
- Administrative support
- Open Dental Software
- Practice by Numbers
References
References available upon request.
Timeline
Patient Concierge / Hygiene Coordinator
Mint Dental Loft
05.2025 - Current
Sales Associate
Chef's Toys
09.2018 - 05.2025
Receptionist & Hair Stylist
Status Salon Encino
07.1991 - 11.2014
License - Cosmetology
West Valley Occupational Center
High School Diploma -
St. Genevieve High School