Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Dominique Singletary

Bridgeport,CT

Summary

Experienced professional with a proven track record of improving departmental productivity and driving project success. Skilled in streamlining operations, enhancing workflow efficiency, and providing administrative leadership. Proficient in Microsoft Access and vendor management, with a talent for employee development. Known for delivering exceptional customer service and creating a positive culture within the organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Administrative Coordinator Of Operations

The Bidge
New York, NY
03.2021 - Current
  • Developed and implemented procedures to streamline workflow processes in the department.
  • Prepared reports, presentations, agendas and other documents as requested by management.
  • Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
  • Maintained confidential files related to personnel matters and sensitive business information.
  • Processed purchase orders for office supplies, equipment and services as needed.
  • Created spreadsheets using MS Excel to track program performance metrics.
  • Gathered information, scanned records and maintained confidentiality of electronic data.
  • Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.
  • Developed and implemented intake strategies to ensure high quality service delivery.
  • Assisted in developing policies and procedures for the intake process.
  • Monitored progress of intakes and provided feedback to staff members.
  • Organized outreach activities to increase awareness of available programs.
  • Conducted regular reviews of intake processes, including documentation requirements and workflow efficiency.
  • Developed relationships with local organizations to identify potential referral sources.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Ensured all kitchen staff adhered to food safety and sanitation regulations.
  • Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
  • Reviewed invoices from vendors to ensure accuracy of orders placed.
  • Managed kitchen staff team and assigned tasks for various stages of food production.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Developed tracking systems for departmental projects and initiatives.

Administrative Coordinator

The Bridge Group
New York, NY
01.2013 - 03.2021
  • Answered phones and routed calls to appropriate personnel.
  • Provided administrative support to various departments within the organization.
  • Developed tracking systems for departmental projects and initiatives.
  • Greeted visitors in a courteous manner and directed them to the appropriate office or person.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Developed successful filing system to increase ability to retain and recover documents, reports and records.
  • Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
  • Monitored office safety protocols and conducted regular checks to ensure compliance with health and safety regulations.

Program Assistant

The Bridge
New York, New York
03.2007 - 01.2013
  • Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
  • Provided technical assistance to program participants by responding to inquiries via phone or email.
  • Ensured compliance with organizational policies and procedures while administering programs.

Education

High School Diploma -

Borough of Manhattan Community College
New York, NY
05-2003

Skills

  • Operation recommendations
  • Microsoft Access
  • Vendor Management
  • Employee Development
  • Project management experience
  • Administrative Leadership
  • Front Desk Management
  • Protocol oversight

Affiliations

  • Basketball
  • Poetry
  • Family

Accomplishments

  • AWARDS Foothold Impact Prize winner
  • Developed Outpatient Central Intake

Certification

  • Mental Health Aide
  • Notary

Languages

English
Professional

References

References available upon request.

Timeline

Administrative Coordinator Of Operations

The Bidge
03.2021 - Current

Administrative Coordinator

The Bridge Group
01.2013 - 03.2021

Program Assistant

The Bridge
03.2007 - 01.2013

High School Diploma -

Borough of Manhattan Community College

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Dominique Singletary