Dominique Smith
Angelic, Dallas Academy, Daycare
Berwyn,IL
12
years of professional experience
Obtain a challenging leadership position in an active environment within a stable location to utilize excellent interpersonal skills as well as enhanced mental & physical agility on a daily basis
Work History
Daycare Assistant Teacher
2 Years 8 Months- Supported lead teacher with daily classroom activities, lesson preparation, and child supervision.
- Maintained safe, clean learning environment by sanitizing toys, surfaces, and classroom materials.
- Assisted with circle time, arts and crafts, and age-appropriate developmental activities.
- Monitored children during indoor and outdoor play to reinforce safety and positive behavior.
Customer Service Consultant
1 Year 4 Months- Communicated accurate, pertinent info to providers upon demand in a timely manner
- Received inbound calls to handle grievances and inform of major insurance benefits
- Explained details and limitations of available insurance upgrades via outbound calls
Home Health Care Aide
2 Years- Managed household chores such as washing, cooking, scheduling appointments, etc.
- Administered various medication including insulin adhering to a strict schedule
- Ensured hygiene by bathing clients daily and assisting low mobility needs
Secretary, CTIC unit
1 Year 1 Month- Uploaded sensitive medical documents to patient database while protecting privacy
- Answered all incoming calls, troubleshooting to other departments as necessary
- Ordered supplies for entire unit keeping accurate inventory of needed and fulfilled product
Activity Aide
11 Months- Implemented planned programs and activities making impromptu changes when needed
- Designed individualized programs to promote mental, physical, & social well-being
- Maintained clean and sanitary environment for program implementation consistently
Office Assistant
8 Months- Scheduled appointments and organized calendar for doctors and staff members
- Ensured accurate patient accounts and administered financial software updates
- Answered & responded to correspondence for patient inquires via email & phone
Patient Advocate
1 Year 1 Month- Answered and routed suicidal callers to most appropriate department based on guidelines
- Maintained communication between doctors and provider referrals requested daily
- Administered prescription refills per physician and patient request in a timely manner
Education
High School Diploma
Skills
Computer Knowledge: Microsoft Office: Word
Excel
PowerPoint
Timeline
Daycare Assistant Teacher
Angelic, Dallas Academy, Daycare
02.2024 - CurrentRead More
Customer Service Consultant
PCG
01.2022 - 05.2023Read More
Home Health Care Aide
Premier Home Health Care
11.2019 - 11.2021Read More
Secretary, CTIC unit
Northwestern Medical Center
09.2018 - 10.2019Read More
Activity Aide
Aperion Care
10.2017 - 09.2018Read More
Office Assistant
The Joint Chiropractic
06.2016 - 02.2017Read More
Patient Advocate
Advocate Medical Group
03.2015 - 04.2016Read More
Proviso East High School
High School Diploma
Read More