Adaptable Lead Low-Voltage Specialist with skills in optimizing customer satisfaction, troubleshooting issues, and managing projects. Proven ability to collaborate with teams, streamline processes, and improve operational efficiency. Strong communication and critical thinking skills, committed to delivering quality work and meeting project deadlines.
Overview
5
5
years of professional experience
Work History
Lead Low-Voltage Specialist
Primary Source Installations
10.2021 - 08.2024
Conducted regular reviews of operations and identified areas for improvement.
Followed all company policies and procedures to deliver quality work.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Developed effective improvement plans in alignment with goals and specifications.
Frequently inspected production area to verify proper equipment operation.
Evaluated customer needs and feedback to drive product and service improvements.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Created and managed project plans, timelines and budgets.
Generated reports detailing findings and recommendations.
Optimized inventory management, minimizing waste and reducing costs.
Led quality assurance efforts, maintaining high standards for all products and services.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated strong organizational and time management skills while managing multiple projects.
Framer / Carpenter
YMC Framing
01.2020 - 01.2022
Examined wood, work areas, and supplies for defects and damage before completing projects.
Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
Reduced material waste by optimizing usage of lumber, drywall, and metal studs in various framing projects.
Installer / Salesman
Battery Outlet
03.2020 - 12.2021
Laid out materials and system components to prepare for installation.
Installed complete systems at new residential and business construction sites.