Dominique Sullivan
Kansas City,KS
Summary
Dedicated and detail-oriented professional with experience in both cleaning services and paraprofessional support. Proven ability to maintain high standards of cleanliness and organization while providing assistance in educational settings. Strong communicator with a passion for helping others, skilled in managing multiple tasks efficiently. Committed to fostering a safe and welcoming environment for clients and students alike.
Overview
11
11
years of professional experience
Work History
Paraprofessional
Kansas City Kansas Public School District
08.2019 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained cleanliness and sanitation of classroom environments, ensuring adherence to health and safety protocols.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Conducted end-of-day classroom clean-up to ensure a hygienic and organized learning environment, including the proper disposal of waste and sanitization of surfaces.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Youth Development Professional
Boys And Girls Club Of Greater Kansas City
08.2019 - 08.2021
- Assisted with educational needs through tutoring and homework assistance.
- Assisted with the sanitation of classrooms and common areas during the COVID-19 pandemic, adhering to health guidelines to protect the health of students and staff.
- Conducted regular cleaning and sanitation of program areas to ensure a safe and healthy environment for participants.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Educated youth on hygiene practices, including proper hand washing and cleanliness in shared spaces.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Ensured that equipment and supplies were properly cleaned and stored after activities to maintain a tidy and organized environment.
- Supervised youth and maintained security for each child under care.
- Took part in sports, games, and movie nights with children.
Fulfillment Associate
Amazon
05.2018 - 05.2019
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Followed procedures at all times for personal and team safety.
- Unloaded incoming trucks and properly staged inventory for processing.
Customer Care Representative
Alliance Data
08.2016 - 11.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Communicated with clients regarding account services, statements, and balances.
YMCA Counselor
YMCA Of St. Louis
08.2013 - 07.2016
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
Education
Iowa Wesleyan College
High School Diploma -
Liberty Senior High School
05.2011
Skills
- Youth supervision
- Youth mentoring
- Time Management
- Detailed-oriented
- Calm and Professional Under Pressure
- Ability to follow safety protocols
- Verbal and Written Communication
- Building Customer Trust and Loyalty
- Positive environment planning
Additional Information
- Experience with Microsoft Office programs (PC and Macintosh computers). Word Document, Excel, PowerPoint, Outlook. Great communication skills, talking to customers and building rapport in person or on the phone, understanding their point of view as well as explaining mine, attention to detail, time management, quick learner.
Timeline
Paraprofessional
Kansas City Kansas Public School District
08.2019 - Current
Youth Development Professional
Boys And Girls Club Of Greater Kansas City
08.2019 - 08.2021
Fulfillment Associate
Amazon
05.2018 - 05.2019
Customer Care Representative
Alliance Data
08.2016 - 11.2017
YMCA Counselor
YMCA Of St. Louis
08.2013 - 07.2016
High School Diploma -
Liberty Senior High School
Iowa Wesleyan College
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