Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Background
References
Timeline
Generic

Dominique Tyson

Lake Cormorant,MS

Summary

HR professional highly effective at verifying that all documentation is properly authorized and supported according to company policies, regulatory practices and legal requirements. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Human Resources Associate Partner

Amazon Fulfillment Center
04.2022 - Current
  • Accurately analyzed and responded professionally to questions and concerns from associates through multiple channels including in-person, email, phone, etc. in a prompt and effective manner.
  • Identify Conflict Management or Escalations when discrepancies or issues arise with associate interactions such as disputes, Leave of Absences, Accommodations, or other employee relations issues.
  • Participates in the entrance and review of associate data within HRIS and payroll systems to ensure accuracy.
  • Subject matter expertise to associates and leadership on people practices, systems, and resources.
  • Develops and maintains positive relationships with external vendors to establish trust and rapport.
  • Delivers HR training sessions to associates, managers and other support teams.
  • Advocate for the employee experience by partnering effectively with leaders, partners, and core support teams to supply world-class service to Amazon associates, including providing guidance on self-service tools available for usage.
  • Identifies and distributes communications for leadership, support teams and associates to keep them informed on policies, procedures, events and announcements.
  • Partners with other support teams to ensure that daily business needs are accomplished in addition to planning, coordinating and implementing associate activities that create and foster an inclusive environment while meeting metrics.
  • Participated in the rebranding of an employee recognition program that acknowledged outstanding achievements while motivating others to excel in their current roles.
  • Respond to employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Completes other assigned duties to ensure business needs are met.

Office Support Clerk

City Of Memphis (Solid Waste)
09.2017 - 04.2022
  • Designed filing systems for timesheets, PD5s, doctor’s statement and other supporting documentation for Auditing purposes.
  • Posted memos and announcements from Human Resources and other Solid Waste Facilities.
  • Reminded Supervisors/ Managers of employees FMLA, ADAAA and Personal Time Off to ensure payroll accuracy.
  • Edited documents to keep company materials free of grammar errors.
  • Communicated via email to Administrative Personnel (Managers, Admin, Supervisors).
  • Contributed to a positive workplace culture by fostering open communication among team members, promoting collaboration across departments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Analyzed payroll to ensure correct information is being inputted.
  • Utilizes Oracle Fusion/ EBS to input and research employee Personal Time Off Options.
  • Implemented building safety policies and procedures to ensure OSHA.
  • Aided with fixing computer equipment and connection inside my assigned building.
  • Maintained the Traffic Control within the building.
  • Implemented Office Policies, Procedures, and Rules.
  • Conferred with UniFirst Vendor concerning current and new hire uniforms.
  • Organized building for upcoming inspections.
  • Utilized various software, such as Microsoft Word, Excel, PowerPoint, Teams, Go meeting and other software important to the job.
  • Other Clerical Duties as assigned.

Team Member

Jo-Ann Fabric and Crafts Store
07.2016 - 10.2017
  • Escorted customers to product locations, by asking engaging and open-ended questions to learn about customer projects and product needs.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Supplied friendly customer service.
  • Helped customers at the cutting counter and fabric floor.
  • Processed customer transactions.
  • Invited customers to sign up for the Jo-Ann Advantage Program and take part in store activities such as education classes, open houses and more.
  • Stocked the floor by pushing/pulling merchandise with proper equipment to and from the backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Completed other duties as assigned by management.

Sales Associate

Kirkland’s
10.2015 - 04.2016
  • Supplied a fulfilling shopping experience to all customers.
  • Built a rapport through customer interactions.
  • Greet and acknowledge all customers to establish repeat business.
  • Show merchandise that supplies solutions to customers’ needs.
  • Collaborated effectively with other team members.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Understood store operations as it relates to register transactions, freight processing, merchandise placement and product replenishment.
  • Aided in floor moves, visual display maintenance and housekeeping.
  • Coordination of the freight flow process to ensure sales floor representation of all merchandise.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Helped in supporting an efficient and organized stockroom along with varies other duties assigned.

Environmental Service

Baptist Memorial Healthcare Hospital
05.2015 - 08.2015
  • Maintained patient and non-patient care areas within the hospital.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Participated actively in department quality/performance improvement activities.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Demonstrated proper policies and procedures and other duties as assigned.

Program Assistant

My Generation Youth Center
05.2010 - 08.2013
  • Supervised the before and after care youth activities from day to day.
  • Aided in planning and implementing activities.
  • Provided guidance and leadership over the youth while out on various trips and when walking to the pool.
  • Served as a help desk assistant by answering the phone, parent’s questions.
  • Communicated with parents on daily activities and requirements for the week or month.
  • Evaluated program performance metrics to identify areas needing improvement or potential opportunities for growth.
  • Strengthened communication between team members by establishing clear channels for information sharing.
  • Performed Daily Opening and Closure of the building via daily checklists.
  • Performed other duties as assigned.

Education

Bachelor of Arts - Business Administration And Management

Purdue (Formerly Kaplan) University
West Lafayette, IN
07.2021

Associate of Arts - Business Administration And Management

Northwest Mississippi Community College
Senatobia, MS
12.2015

Skills

  • Vendor Relations
  • Employee Surveys
  • Complaint Handling
  • Microsoft Office Suite
  • Analytical and Critical Thinking
  • Training development
  • New Hire Orientation
  • Employee Investigations
  • Termination Documentation
  • Drug Testing
  • Conflict Resolution
  • Complex Problem-Solving

Accomplishments

  • Human Resource Associate Partner of the Month (May 2023)
  • Delta Mu Delta Honor Society Member
  • Phi Theta Kappa Honor Society Alumni Member

Professional Background

  • 5+ Years of Clerical Experience.
  • 18 Months Experience as a Human Resource Associate Partner.
  • Extensive Customer Service Experience.
  • 5+ Years of Payroll Experience.
  • 5+ Years of Conflict Resolution Skills.
  • Critical Thinking Skills.
  • Business Administration Management Degree.

References

REFERENCES PROVIDED UPON REQUEST.

Timeline

Human Resources Associate Partner

Amazon Fulfillment Center
04.2022 - Current

Office Support Clerk

City Of Memphis (Solid Waste)
09.2017 - 04.2022

Team Member

Jo-Ann Fabric and Crafts Store
07.2016 - 10.2017

Sales Associate

Kirkland’s
10.2015 - 04.2016

Environmental Service

Baptist Memorial Healthcare Hospital
05.2015 - 08.2015

Program Assistant

My Generation Youth Center
05.2010 - 08.2013

Bachelor of Arts - Business Administration And Management

Purdue (Formerly Kaplan) University

Associate of Arts - Business Administration And Management

Northwest Mississippi Community College

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Dominique Tyson