Goal-driven and results-oriented sales professional with a proven track record in client acquisition, relationship management, and strategic project management through military service as a U.S. Navy Recruiter. Over 16 years of experience leading high-impact recruitment and engagement initiatives, consistently exceeding performance goals. Adept at building trust with diverse stakeholders, managing a robust sales pipeline, and delivering tailored solutions that meet client needs. Skilled in consultative selling, and data-driven decision-making. Passionate about helping small to mid-sized businesses grow through value-focused relationship management and customer success strategies.
Overview
17
17
years of professional experience
Work History
Senior Project Coordinator
U.S. Army Corps of Engineers, USACE
Galveston, Texas
11.2023 - Current
Identified project-related problems, formulated effective solutions, and recommended courses of action to ensure project success.
Reported identified issues and provided project status updates to Section Chiefs, Branch Chief, and Project Review Board.
Prepared and maintained timely management data, including baseline milestone schedules of scope, schedule, cost, and resource requirements.
Tracked actual performance against established baselines to ensure alignment with project objectives.
Managed reports/data extracts using various programming languages/platforms: PHP, NET, Visual Studio, HTML, JavaScript, CSS, SharePoint, ServiceNow, Ajax, XML, and other web languages.
Prepared project plans, meetings, budgets, standard operating procedures, reports and resource utilization estimates.
Established requirements for programs to ensure operations are in line with regulatory and fiscal requirements.
Serve as project coordinator on communication initiatives and consult as the communication expert on projects with internal program office and agency-wide scope.
Under the direction of the project manager, planned and scheduled tasks and monitored the progress of project completion.
Collected project execution data from project managers assigned to the District.
Navy Recruiter
United States Navy, USN
San Diego, California
01.2017 - 03.2022
Cultivated and managed relationships with prospective applicants, mirroring client relationship management with small to medium-sized businesses (SMBs) to drive enlistments and meet monthly quotas.
Consistently exceeded recruitment targets by 15–30% through strategic outreach, needs-based selling, and effective objection handling.
Conducted over 100+ sales presentations and one-on-one consultations, tailoring messages to resonate with varied audiences and drive engagement, parallel to delivering solution-based sales pitches to SMB clients.
Generated and managed a pipeline of qualified leads using data-driven targeting, community networking, social media, and cold outreach, similar to modern B2B prospecting techniques.
Utilized military applicant tracking systems and reporting tools to manage prospects and track performance metrics, comparable to CRM platforms like Salesforce or HubSpot.
Developed local marketing and outreach strategies to increase brand visibility and awareness, aligning with go-to-market initiatives for retail and business segments.
Trained and mentored junior recruiters on persuasive communication, and recruitment best practices, demonstrating leadership and team enablement.
Maintained high ethical standards and confidentiality while navigating sensitive applicant situations, highlighting integrity and customer-first service.
Built strategic partnerships with schools, community organizations, and career centers to drive awareness and establish referral pipelines, similar to building a network of SMB clients and local partners.
Project Manager
United States Navy, USN
San Diego
05.2012 - 01.2017
Directed the successful management of project timelines for maintenance and system optimization, impacting over 200 end users, ensuring uninterrupted operations, and maximizing system efficiency for mission-critical internet infrastructures.
Drove the administration and processing of over 1,500 security clearances, collaborating closely with external agencies to identify systemic deficiencies and spearheaded the creation of robust, standardized clearance management procedures, enhancing overall security protocols.
Led comprehensive inspections of surface preparation coatings for naval ship structures, including primers, mid-coats, top-coats, and powder coatings, ensuring the highest standards of quality, safety, and durability in critical military assets.
Managed and mentored a team of 55 personnel, overseeing the daily and special maintenance of 62 interior spaces on a US Navy ship, ensuring mission readiness while optimizing resource allocation and operational efficiency.
Advised other departments on best practices related to managing large-scale projects.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Senior Instructor
United States Navy, USN
Great Lakes, Illinois
04.2008 - 05.2012
Advised department heads on ways to improve overall quality of instruction.
Served as a mentor for new instructors, providing guidance on best practices for teaching techniques and classroom management.
Interacted with parents regarding student progress, concerns or issues that arose during the course.
Spearheaded the delivery of on-the-job training for over 1200 personnel, driving the development of discipline, operational knowledge, and team cohesion within the unit.
Delivered expert instruction and orientation services to ensure mission readiness, optimizing operational effectiveness and enhancing team capabilities.
Designed and delivered customized online and onsite training sessions tailored to law enforcement personnel and evidence technicians, ensuring relevance to their unique business needs and mission requirements.
Proactively responded to client-specific business needs, adapting training programs to align with organizational objectives and maximizing operational impact.
Resolved training-related technical issues with precision, ensuring the uninterrupted learning experience for all participants and maintaining high levels of engagement.
Education
Master of Science - Homeland Security And Emergency Management
National University
La Jolla, CA
05-2025
Bachelor of Science - Information Technology
Texas Southern University
Houston, TX
12-2024
Skills
Staff management
Project management
Sales and market development
Regulatory compliance
Excellent communication skills
Product and service management
Sales strategy development
Timeline
Senior Project Coordinator
U.S. Army Corps of Engineers, USACE
11.2023 - Current
Navy Recruiter
United States Navy, USN
01.2017 - 03.2022
Project Manager
United States Navy, USN
05.2012 - 01.2017
Senior Instructor
United States Navy, USN
04.2008 - 05.2012
Master of Science - Homeland Security And Emergency Management
Construction Management Co-op Student at U.S. Army Corps of Engineers, USACEConstruction Management Co-op Student at U.S. Army Corps of Engineers, USACE