Housekeeping Room Attendant
Piedmont Walton Hospital
05 2025 - Current
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Responded to requests from patrons for linens and toiletries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
- Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
- Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
- Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
- Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
- Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Improved team performance by sharing best practices and cleaning tips with new staff members.
- Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
- Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
- Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
- Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
- Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
- Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
- Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Hang, cleaned and rehung draperies to maintain freshness.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
