Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dominique Walcker

Austin,TX

Summary

Dynamic and results-driven Sales Representative with 7+ years of consistent success in exceeding revenue goals, driving new business, and delivering exceptional client experiences. A self-motivated closer with sharp analytical thinking, strategic planning ability, and unwavering attention to detail. Recognized as a top performer who thrives in fast-paced, competitive environments and continuously pushes beyond expectations. Combines ambition, integrity, and strong leadership to inspire teams, strengthen client relationships, and achieve measurable growth. Passionate about excellence, personal development, and being the best in every sales arena.

Overview

14
14
years of professional experience

Work History

Appointment Setter (cold Call)

Momentum Solar
01.2025 - Current
  • Active and attentive listening to clients pain points
  • Building value on our solar system and programs
  • Cold/ hot leads calling talking to individuals feeling them out and listening for buying signals
  • Constant upselling
  • 400 calls a day
  • Always providing the highest level of customer service when setting a appointment.
  • Always finding ways to overcome objections
  • Self employed

Personal Cruise Consultant

Norwegian Cruise Line
02.2024 - 01.2025
  • Cold/ hot leads calling talking to individuals feeling them out and listening for buying signals to narrow down what type of cruise to pitch them.
  • Constant upselling
  • 150 calls a day
  • Constantly following up with individuals I spoke with who showed slight interest.
  • Always providing the highest level of customer service when assisting a guest with a vacation, I sold them.
  • Always finding ways to overcome objections.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Created promotional materials to increase visibility and attract larger market share.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.

Personal Cruise Consultant

Norwegian Cruise Line
01.2019 - 12.2022
  • Cold/ hot leads calling talking to individuals feeling them out and listening for buying signals to narrow down what type of cruise to pitch them.
  • Constant upselling
  • 150 calls a day
  • Constantly following up with individuals I spoke with who showed slight interest.
  • Always providing the highest level of customer service when assisting a guest with a vacation, I sold them.
  • Always finding ways to overcome objections.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Created promotional materials to increase visibility and attract larger market share.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.

Manager

Hertz Car Rental
06.2022 - 08.2022
  • Providing excellent customer service
  • Constant upselling of insurance and other options customers might need for their trips
  • Making sure cars are in perfect condition for customers
  • Delegating with crew to make sure we are organized and ready for the day with clean vehicles so we can get customers in and out and on their way for their trips
  • Multitasking throughout the day and making sure employees are taking care of customers with perfect customer service
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.

Mca Loan Sales

Premium merchant funding
03.2022 - 05.2022
  • Cold/ hot leads calling talking to individuals feeling them out and listening for buying signals to narrow down if they qualify for funding and how much funding they are willing to take
  • Constant upselling
  • 200 calls a day
  • Continuously following up with merchants I spoke with who have expressed interest
  • Always providing the highest level of customer service
  • Always finding ways to overcome objections merchants throw at me
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed strong communication and organizational skills through working on group projects.
  • Organized and detail-oriented with a strong work ethic.

Waiter

BJ’s Brewhouse
01.2016 - 12.2018
  • Responsible for providing high standards of customer service and financial transaction management while sustaining prominent levels of proficiency in the delivery of services in this busy restaurant.
  • Awarded top server in efficiency, work ethic, and customer service.
  • I maintained serving standards and followed all regulations while performing duties.
  • Solved any issues or complaints from clientele, often thinking outside of the box to solve any unusual problems.
  • Managed multiple tasks at a time including multiple people, transactions, and orders all while making sure they were organized to assure efficiency.
  • Worked in a team environment and had opportunity to train new employees as they were hired
  • Set and reached individual goals as a server and as a team for servers
  • Conducted final check of food items prior to serving customers to ensure quality maintenance.

Waiter

Outback Steakhouse
01.2014 - 12.2016
  • Worked in close collaboration with team members to ensure that customers receive high quality of service, carefully taking orders to ensure proficiency, accuracy, and presentation standards.
  • Excellent ability in working under pressure and juggling multiple tasks in high traffic restaurant
  • Responsible for welcoming, seating guests and monitoring quality and accuracy of order delivery.
  • Oriented and trained new employees, responsible for their growth and understanding of company policies and practices
  • Responsible for solving customer inquiries and complaints.

Restaurant Manager

Moe’s Southwest Grill
01.2012 - 12.2014
  • Restaurant manager and decision maker for company employing 20+ people and billing over 500,000 thousand dollars a year.
  • Maintain professionalism and positive attitude in stressful and difficult situations
  • Responsible for financial transactions and balancing books
  • Reduced food costs 8% after identifying and eliminating inventory issues such as excess ordering, poor storage, and inefficient waste management.
  • Responsible for hiring and onboarding process that included but not limited to interviewing and training of staff.
  • Supervise inventory management functions for all produce, products, and specialty equipment conducting periodic inventories, and reconciling any deficient inventory reports.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Managed the store and analyzed sales for profits and losses throughout the month.
  • Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.
  • Maintained the restaurant and made sure it was clean and up to par.

Education

AA Degree - Business

Miami Dade College
Miami, FL
10.2025

High School Diploma -

Miami Killian Senior High
Miami, FL
12.2011

Skills

  • Sales Expertise & Customer Relationship Management: Skilled in building strong client relationships, identifying customer needs, and delivering tailored solutions that drive satisfaction and repeat business
  • Communication & Presentation: Exceptional oral and written communication skills; persuasive and confident presenter with experience delivering impactful sales pitches and closing high-value deals
  • Leadership & Team Collaboration: Proven ability to motivate and guide teams toward achieving and exceeding sales goals; recognized as a natural leader with strong management and mentoring abilities
  • Analytical & Strategic Thinking: Experienced in data collection, analysis, and performance tracking to uncover opportunities, improve sales processes, and optimize results
  • Technical Proficiency: Advanced in Microsoft Office Suite — Excel, Word, Outlook, and PowerPoint — for reporting, forecasting, and creating professional sales presentations
  • Organization & Efficiency: Highly organized, detail-oriented, and adaptable; excels in fast-paced environments and consistently meets deadlines under pressure
  • Ethical & Trustworthy Professionalism: Known for integrity, accountability, and maintaining strong moral and ethical standards in every client interaction
  • Multilingual Advantage: Bilingual in English and French; able to connect with diverse clients and communicate effectively across cultures
  • Continuous Learner & Self-Starter: Quick to master new products, systems, and sales techniques; driven by results, competition, and a desire for constant improvement
  • Goal-Oriented Performer: Ambitious and self-motivated with a history of exceeding sales quotas, outperforming peers, and contributing to long-term business growth

Languages

English, French

Timeline

Appointment Setter (cold Call)

Momentum Solar
01.2025 - Current

Personal Cruise Consultant

Norwegian Cruise Line
02.2024 - 01.2025

Manager

Hertz Car Rental
06.2022 - 08.2022

Mca Loan Sales

Premium merchant funding
03.2022 - 05.2022

Personal Cruise Consultant

Norwegian Cruise Line
01.2019 - 12.2022

Waiter

BJ’s Brewhouse
01.2016 - 12.2018

Waiter

Outback Steakhouse
01.2014 - 12.2016

Restaurant Manager

Moe’s Southwest Grill
01.2012 - 12.2014

AA Degree - Business

Miami Dade College

High School Diploma -

Miami Killian Senior High

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