Dominique Warren
Manahawkin,NJ
Summary
EMS Supervisor with extensive experience in emergency response leadership and team management. Skilled in developing training programs and managing operations to improve service delivery and patient care standards. Proven track record of enhancing team performance and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EMS Supervisor
Hackensack Meridian Health
Edison, New Jersey
05.2022 - Current
- Supervise a team of EMS personnel in daily pre-hospital operations, ensuring adherence to all clinical protocols, professional standards, and OEMS regulations.
- Authored and implemented the agency's official Communications Training curriculum, a structured program that became the new standard for all dispatch personnel.
- Manage dynamic shift staffing for all divisions, executing emergency coverage plans for sick-outs and disaster situations to maintain operational readiness.
- Conduct daily operational reviews of Patient Care Reports (PCRs), CAD entries, and controlled substance logs to ensure quality assurance and compliance.
- Oversee the orientation and field training of new team members, tracking progress and providing regular performance feedback to clinical leadership.
- Manage all equipment and supply logistics, including inventory control, maintenance scheduling, and deployment of backup equipment to prevent operational downtime.
Emergency Dispatcher
Hackensack Meridian Health
Edison, New Jersey
10.2019 - 05.2022
- Served as a Communications Training Officer (CTO), mentoring and evaluating new hires on CAD systems, radio procedures, and departmental policies.
- Processed a high volume of 911 and non-emergency calls in a consolidated dispatch center serving five counties, dispatching units with speed and accuracy.
- Provided certified Advanced Emergency Medical Dispatch (A-EMD) pre-arrival instructions for critical incidents, including CPR, childbirth, and trauma.
- Operated multi-channel radio systems to effectively communicate with and coordinate field units and supervisors.
- Maintained meticulous documentation of all call information and unit activity in the CAD system.
Dispatch Supervisor
Abba Medical Transportation
Aberdeen, New Jersey
03.2018 - 03.2019
- Maintained primary responsibility for the daily operations of staff.
- Maintained staffing at all points during the shift, ensuring adequate coverage of all units and working to cover openings as needed, including emergency coverage for staffing in the event of a callouts and injuries.
- Ensured that all personnel have completed all routine and assigned duties. Directly observed staff to ensure standards of behavior as well as state standards are followed, including completion of all necessary reports.
- Developed daily routes and maintained contact with crews throughout the day.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Managed payroll, time and attendance systems.
Education
Bachelor of Science - Health Studies
Thomas Edison State University
Trenton, NJ06-2024
Associate of Science - Biology
Brookdale Community College
Lincroft, NJ05-2016
Workforce Development - Paramedic Science
Atlantic Cape Community College
Atlantic City, NJSkills
- Leadership
- Team Management
- Training Development
- Emergency Response Coordination
- Operational Efficiency
- Situational awareness
- Planning and coordination
- Process improvement
- Customer service
- Organizational skills
Certification
- New Jersey Department of Health Emergency Medical Technician
- American Heart Association BLS Provider
- International Academies of Emergency Dispatch Emergency Telecommunicator
- International Academies of Emergency Dispatch Advanced Emergency Medical Dispatcher
- ICS-100, 200, 300, 700, 800
- Hazmat, CBRNE/WMD Awareness
- Coaching the Emergency Vehicle Operator 5
- American Heart Association Advanced Cardiovascular Life Support
- American Heart Association Pediatric Advanced Life Support
- International Trauma Life Support
Accomplishments
- Hackensack Merdian Health Timothy J. Sullivan Memorial Scholarship
Timeline
EMS Supervisor
Hackensack Meridian Health
05.2022 - Current
Emergency Dispatcher
Hackensack Meridian Health
10.2019 - 05.2022
Dispatch Supervisor
Abba Medical Transportation
03.2018 - 03.2019
Bachelor of Science - Health Studies
Thomas Edison State University
Associate of Science - Biology
Brookdale Community College
Workforce Development - Paramedic Science
Atlantic Cape Community College
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