Dominique West
Bozeman,MT
Summary
Highly-qualified Housekeeping Supervisor offering 31/2 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Best Western Plus Grantree
07.2020 - Current
- Communicated repair needs to maintenance staff.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Trained new personnel to maximize quality of service, performance and to instill our companies standard of cleanliness.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Painter
Fullbright Construction
04.2020 - 06.2020
- Utilized brushes and rollers to create various textures.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Repaired wall holes and scrapes.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Taped off areas to prevent overspray and other accidents.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Worked effectively in fast-paced environments.
- Applied various types of paints and other finishes to interior and exterior surfaces.
Professional House Cleaner
Self-employeed
06.2016 - 05.2019
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Wiped walls, decoration, and appliances.
- Assisted clients in maintaining orderliness in their homes by offering periodic organizational consultations.
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Streamlined cleaning processes with use of efficient tools, techniques, and eco-friendly products.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Managed workload across 8 houses and satisfied customer needs for cleaning standards and details.
Education
Associate Minister - Clairvoyance
Berkeley Psychic Institute of California
Santa Rosa, CA06.2008
High School Diploma -
Napa High School
Napa, CA06.2004
Skills
- Corrective Action Implementation
- Painting Work
- Guest Relations
- Preventive Maintenance
- Employee Training and Development
- Sorting and washing laundry
- Work Inspection
- Creative Thinking
- Cleaning techniques
- Training and mentoring
- Inventory Monitoring
- Inter-department collaboration
Timeline
Housekeeping Supervisor
Best Western Plus Grantree
07.2020 - Current
Painter
Fullbright Construction
04.2020 - 06.2020
Professional House Cleaner
Self-employeed
06.2016 - 05.2019
Associate Minister - Clairvoyance
Berkeley Psychic Institute of California
High School Diploma -
Napa High School
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