Dominique Williams
Conyers,GA
Summary
Dynamic leader with a proven track record at Kentucky Fried Chicken, adept in strategic planning and operations management. Excelled in boosting team morale and customer satisfaction through innovative training programs and effective communication. Skilled in multi-unit management and performance evaluations, demonstrating a unique blend of leadership and time management abilities.
Overview
16
16
years of professional experience
1
1
Certificate
1
1
Language
Work History
District Manager
Kentucky Fried Chicken
01.2009 - Current
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Held meetings with director to identify techniques to overcome sales obstacles.
Cashier
Orange Julius
07.2008 - 08.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Associate Of Applied Science - Criminal Justice
Westwood College - Northlake
Tucker, GA05.2014
Skills
- Leadership skills
- Recruiting and Hiring
- Customer Service
- Training and coaching
- Operations Management
- Sales management
- Team Development
- Multi-unit management
Accomplishments
Accomplished being in the top 10% of store managers for seven years straight.
Certification
Serv Safe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
A prospering life and career filled with honesty, integrity and unconditional love; While encouraging, lifiting and inspiring others to be the best they can be.
Timeline
District Manager
Kentucky Fried Chicken
01.2009 - Current
Cashier
Orange Julius
07.2008 - 08.2009
Associate Of Applied Science - Criminal Justice
Westwood College - Northlake