DOMINIQUE WILLIAMS
Bronx,NY
Summary
Dynamic operations and people-focused leader with over 8 years of experience in education, business operations, facilities management, and team leadership. Expertise in managing onboarding processes, ensuring compliance, overseeing logistics, and developing training programs while leveraging data systems to enhance cross-functional initiatives in fast-paced environments. Recognized for building scalable systems and leading high-performing teams that drive measurable performance outcomes. Actively seeking non-classroom roles in Operations, People Operations, Program Management, or Learning & Development to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Science Teacher
Zeta Charter Schools
New York, NY
- Current
- Drive performance outcomes through data analysis, structured execution, and continuous improvement
- Analyze assessment data to identify gaps and implement targeted performance strategies
- Design and deliver structured training aligned to organizational benchmarks
- Maintain systems for accountability, progress tracking, and operational consistency
- Partner cross-functionally with operations and leadership to ensure alignment and execution
Operations Associate
Success Academy Charter Schools
Bronx, NY
07.2023 - 10.2023
- Led onboarding and rostering processes, ensuring accuracy, compliance, and operational efficiency
- Conducted daily facilities and safety audits to meet organizational and regulatory standards
- Coordinated vendors, maintenance, and central office stakeholders to resolve operational issues
- Managed inventory, purchasing, and supply logistics within budget constraints
- Planned and executed school-wide events, managing timelines, logistics, and communications
- Maintained confidential records and operational data to support reporting and decision-making
Science Teacher
Success Academy Charter Schools
Bronx, NY
05.2021 - 07.2023
- Increased science assessment performance by 50% through data-driven interventions
- Implemented structured systems to improve efficiency, accountability, and outcomes
- Used real-time performance data to refine strategy and execution
- Collaborated across teams to align curriculum and improve cohort-level results
Café Manager
Compass Group
Bronx, NY
10.2018 - 08.2022
- Managed end-to-end operations of a high-volume facility in compliance with NY health regulations
- Led, trained, and scheduled teams of 10–15 employees to optimize performance and service delivery
- Oversaw inventory, vendor relationships, and cost controls to reduce waste and improve margins
- Implemented process improvements using performance data and customer feedback
Assistant Manager
CVS
New York, NY
12.2018 - 10.2020
- Managed daily operations, cash handling, and closing procedures
- Coordinated inventory logistics and maintained facility standards
Store Manager
Family Dollar
Yonkers, NY
01.2016 - 12.2018
- Directed hiring, onboarding, training, and performance management for retail staff
- Oversaw payroll processing and issue resolution
- Increased store revenue by 22% through operational optimization and staffing strategy
- Ensured compliance with corporate operational standards
Education
Bachelor of Science - Psychology
Lehman College, City University of New York
Master of Arts - Early Childhood Education
American College of Education
12.2024
ED.d - Curriculum And Instruction
American College of Education
Indianapolis, IN01-2028
Skills
- Operations & Business Management
- People Operations & Onboarding
- Program & Event Execution
- Facilities & Safety Compliance
- Training & Performance Management
- Data Analysis & Reporting
- Process Improvement
- Budgeting, Procurement & Inventory
- Payroll & Scheduling Support
- Cross-Functional Collaboration
- Stakeholder Communication
- Google Workspace
- Microsoft Office
- ATS Platforms
- Faculty collaboration and support
- Inquiry-based learning
- Technology integration
- Classroom management
Timeline
Operations Associate
Success Academy Charter Schools
07.2023 - 10.2023
Science Teacher
Success Academy Charter Schools
05.2021 - 07.2023
Assistant Manager
CVS
12.2018 - 10.2020
Café Manager
Compass Group
10.2018 - 08.2022
Store Manager
Family Dollar
01.2016 - 12.2018
Science Teacher
Zeta Charter Schools
- Current
Bachelor of Science - Psychology
Lehman College, City University of New York
Master of Arts - Early Childhood Education
American College of Education
ED.d - Curriculum And Instruction
American College of Education