Dominique Wofford
Tempe,AZ
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server
Pizza to the Rescue
Phoenix, AZ
12.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Private Nanny
Private Family Client
Phoenix, AZ
06.2023 - 12.2024
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
Model
Aiir Media
Scottsdale, AZ
06.2022 - 12.2023
- Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
- Developed creative ideas for photo shoots that highlighted the clothing in an attractive manner.
- Worked closely with art directors to ensure that the vision of the brand was accurately portrayed through modeling.
- Followed instructions given by photographer or art director during photoshoots.
Coaching Staff Member
I9 Sports
Phoenix, AZ
06.2023 - 09.2023
- Developed and implemented effective coaching strategies for athletes.
- Organized practice sessions to maximize team performance.
- Analyzed game footage to identify areas of improvement for athletes.
- Collaborated with other coaches on strategies to improve overall team performance.
- Conducted regular meetings with players and staff to discuss progress.
- Encouraged positive behavior among players both on and off the field.
- Evaluated player's skill level and assigned them to appropriate teams.
- Motivated players during practices and games by providing support and encouragement.
- Served as a mentor for younger players on the team.
Student Athlete
University of Alabama at Birmingham
Birmingham, AL
08.2022 - 06.2023
- Attended and participated in all team meetings, practices, and competitions.
- Organized and maintained student athlete academic calendar to ensure timely completion of assignments.
- Developed time management skills to balance academics, athletics, and extracurricular activities.
- Collaborated with coaches to create strategies for improving performance on the field.
- Monitored physical conditioning through weight training, stretching, cardiovascular exercise, and proper nutrition habits.
- Maintained positive relationships with peers, coaches, faculty members, administrators, parents and alumni.
- Worked closely with trainers to ensure proper recovery from injuries or illnesses.
- Analyzed game footage to identify areas of improvement for individual players or teams.
- Adhered to all NCAA rules related to eligibility requirements for athletes.
- Participated in community service activities as a representative of the school's athletic program.
Social Media Manager
Aiir Media
Scottdale, AZ
01.2021 - 01.2023
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Assisted in developing strategies for increasing followership and engagement rates.
- Ensured compliance with company policies when publishing content online.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
Education
Some College (No Degree) - Psychology
University of Alabama At Birmingham
Birmingham, ALSome College (No Degree) - Psychology
Arizona State University
Tempe, AZSkills
- Safe Food Handling
- Table Setting
- POS operation
- Point of sale operation
- Allergy awareness
- Effective customer upselling
- Menu item recommendation
- Supply Restocking
- Order Management
- Menu Memorization
- Professional Appearance
References
References available upon request.
Timeline
Server
Pizza to the Rescue
12.2023 - Current
Private Nanny
Private Family Client
06.2023 - 12.2024
Coaching Staff Member
I9 Sports
06.2023 - 09.2023
Student Athlete
University of Alabama at Birmingham
08.2022 - 06.2023
Model
Aiir Media
06.2022 - 12.2023
Social Media Manager
Aiir Media
01.2021 - 01.2023
Some College (No Degree) - Psychology
University of Alabama At Birmingham
Some College (No Degree) - Psychology
Arizona State University
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