Dominique Womack

Manage revenue cycle operations, financial reconciliation, and account management for healthcare receivables in a high-volume, deadline-driven environment.

• Manage high-volume accounts receivable by posting payments, reconciling patient accounts, and maintaining accurate financial records.
• Investigate and resolve account discrepancies by coordinating with payers, patients, and internal teams to ensure timely collections and accurate balances.
• Analyze financial documents such as EOBs to verify payment accuracy and apply appropriate adjustments according to GAAP standards and HIPAA regulations.
• Audit account activity to ensure compliance with internal financial controls and regulatory requirements.
• Utilize Epic billing and financial systems to track receivables, process account updates, and generate financial reports.
• Collaborate with external agencies and internal departments to recover outstanding balances and improve receivables turnover rates.
• Maintain thorough documentation of account activity, adjustments, and payment resolutions in line with financial best practices and auditing standards.

Coordinated home care services and managed financial and administrative processes for clients in a state-funded senior care program.

• Managed client service plans, coordinated care schedules, and maintained accurate documentation for program compliance and audit readiness.
• Tracked billing authorizations, service usage, and vendor payments to support accurate financial reporting and account reconciliation.
• Communicated with clients, providers, and interdisciplinary teams to resolve service issues, update care plans, and ensure service continuity.
• Prepared and maintained detailed administrative records, including service authorizations, client assessments, and provider contracts.
• Supported accounts payable functions by reviewing and verifying invoices against authorized services and escalating discrepancies as needed.
• Ensure compliance with organizational policies, state regulations, and quality standards for client service delivery and financial documentation.
• Utilize internal database systems to manage client records, service schedules, and program reporting in a deadline-driven environment.