Dominique Wood
Philadelphia,PA
Summary
Dynamic Site Manager at RMPC Services with proven expertise in team leadership and regulatory compliance. Successfully enhanced operational efficiency across four residential sites while ensuring quality care and safety. Skilled in strategic planning and documentation, adept at fostering a collaborative environment that prioritizes client well-being and staff performance.
Overview
15
15
years of professional experience
Work History
Site Manager
RMPC Services
03.2020 - Current
- Oversee operations across four residential sites, ensuring compliance with 6400 regulations and maintaining a safe environment for clients and staff.
- Conduct regular site visits to assess safety, regulatory compliance, and overall quality of care.
- Manage a team of 20+ staff, including scheduling, performance monitoring, and conducting weekly team meetings to ensure alignment with company policies and client needs.
- Coordinate and track medical appointments, ensuring clients receive proper care and follow-ups.
- Oversee medication management, ensuring timely orders and on-site availability.
- Monitor and manage client finances, ensuring proper documentation and accountability.
- Handle home procurement needs, including shopping for supplies and ensuring homes remain well-stocked and operational.
- Supervise the on-call team, ensuring 24/7 coverage and timely response to incidents.
- Review and verify completion of daily documentation to maintain accurate records and compliance.
DSP
Special People In Northeast
09.2017 - 03.2020
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
DSP - Traumatic Brain Injury
Delaware Valley Residential Care
11.2015 - 09.2018
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transferring clients using a hoyer lift.
- Assist with colostomy care, including changing colostomy bags and maintaining a clean and sanitary environment to prevent infections.
DSP- Dementia Unit
Rose Tree Place
05.2010 - 02.2014
- Provide compassionate, person-centered care to residents with dementia in an assisted living facility, ensuring their safety, comfort, and well-being.
- Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility support Implement memory care techniques to support residents cognitive function, engagement, and emotional well-being.
- Monitor residents for changes in behavior, health, or cognitive status, reporting concerns to nursing staff and supervisors.
- Support residents during meals, ensuring proper nutrition and hydration, and assist with feeding as needed.
- Maintain a clean, safe, and structured environment, following infection control and safety protocols.
- Provide emotional support and companionship, fostering a sense of security and dignity for residents.
- Document daily care, behaviors, and any incidents in accordance with facility policies and state regulations.
Education
High School Diploma -
Youth Build Charter
Philadelphia, PA06-2006
Skills
- Team leadership
- Site inspection and management
- Problem-solving
- Quality assurance
- Conflict resolution
- Multitasking and organization
- Documentation and reporting
- Strategic planning
Timeline
Site Manager
RMPC Services
03.2020 - Current
DSP
Special People In Northeast
09.2017 - 03.2020
DSP - Traumatic Brain Injury
Delaware Valley Residential Care
11.2015 - 09.2018
DSP- Dementia Unit
Rose Tree Place
05.2010 - 02.2014
High School Diploma -
Youth Build Charter
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