Dynamic retail leader skilled in driving team performance and sales growth through effective communication and market analysis. Fosters a positive work environment focused on achievement while ensuring compliance with policies and regulations.
Overview
9
9
years of professional experience
Work History
Senior Supervisor
Dutchess Cannabis
Oak Park, Illinois
03.2025 - Current
Facilitated team huddles to share updates and align on weekly deals, enhancing team communication.
Trained and guided staff on procedures and policies, ensuring adherence to best practices.
Managed daily operations of the store, including scheduling and supervising staff.
Motivated team members to collaborate and achieve targets, fostering a results-driven environment.
Ensured compliance with company policies, procedures, and regulations.
Analyzed sales data to identify trends and opportunities for growth.
Assistant Manager
Nirvana Center
Lake Zurich, Illinois
08.2024 - 03.2025
Coached and mentored new employees on company policies and procedures.
Coordinated employee schedules according to staff availability and processed time-off requests.
Handled employee discipline and termination according to company policies.
Built relationships with vendors, and scheduled pop-ups to educate guests on products.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Retail Leadership
Verano
Evanston, Illinois
09.2021 - 06.2024
Resolved conflicts among team members promptly, maintaining a harmonious working.
Boosted team morale and performance, organizing regular team meetings.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Generated reports detailing findings and recommendations.
Assistant Store Manager
Starbucks Coffee co
10.2017 - 09.2022
Rotated merchandise and displays to feature new products.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Scheduled employees for shifts, taking into account time-off requests and availability requirements.