Dominique Wright
Crestview,Florida
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Manager
Green Cleaning
09.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assisted in recruiting, hiring and training of team members.
- Property managed several vacation rentals
Vacation Rental Property Manager & Cleaner
Kristy Elegant Cleaning
07.2020 - 09.2022
- Administered operations to handle needs of more than tenants across several property units.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Responded to Common Area Maintenance (CAM) inquiries.
Child Care Educator
Child Development Center Eglin AFB,Fl
01.2018 - 07.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Implemented curriculum to enhance classes with learning-focused activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
Associate of Science - Early Childhood Education
Northwest Florida State College
Niceville, FL05.2020
Skills
- Organizational Management
- P&L Management
- Document Control
- Process Improvement
- Inventory Management
- Customer Retention
- Performance Reporting
- Customer Service
- Data Analysis
- Program Administration
- Marketing
- Financial Management
Timeline
Operations Manager
Green Cleaning
09.2022 - Current
Vacation Rental Property Manager & Cleaner
Kristy Elegant Cleaning
07.2020 - 09.2022
Child Care Educator
Child Development Center Eglin AFB,Fl
01.2018 - 07.2020
Associate of Science - Early Childhood Education
Northwest Florida State College