Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Yonan-BEll

Groton

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Medical Assistant/Receptionist

Hartford Healthcare Cancer Institute
Waterford
07.2023 - Current
  • Managed patient scheduling and appointment coordination for efficient clinic operations.
  • Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
  • Collected blood samples from patients using proper techniques and protocols.
  • Maintained a clean and organized work environment for efficient operations.
  • Prepared examination rooms, ensuring cleanliness and proper equipment availability.
  • Scheduled appointments for patients via phone and in person.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
  • Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.

Medical Assistant/Receptionist

Middlesex Urgent Care
Old Saybrook
02.2023 - 06.2025
  • Managed patient scheduling and appointment coordination for efficient clinic operations.
  • Assisted healthcare providers with patient intake and vital sign recording.
  • Handled incoming calls and directed inquiries to appropriate medical staff.
  • Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
  • Provided assistance to clinicians during exams when needed.

Medical Assistant/Receptionist

Ellington Behavioral Health
Ellington
10.2022 - 02.2023
  • Managed patient scheduling and appointment coordination for efficient clinic operations.
  • Assisted healthcare providers with patient intake and vital sign recording.
  • Communicated effectively with patients regarding treatment plans and follow-up care.
  • Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
  • Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.

Education

Associate of Science - Medical Administrative Assistant

Penn Foster College
Scottsdale, AZ
12-2021

Associate of Science - Nursing

Goodwin College
East Hartford, CT

Skills

  • Patient scheduling
  • Team collaboration
  • Problem solving
  • Vital sign monitoring
  • Electronic medical records
  • Laboratory specimen collection
  • Front desk operations
  • Compliance knowledge
  • Conflict resolution
  • Attention to detail
  • Time management

Timeline

Medical Assistant/Receptionist

Hartford Healthcare Cancer Institute
07.2023 - Current

Medical Assistant/Receptionist

Middlesex Urgent Care
02.2023 - 06.2025

Medical Assistant/Receptionist

Ellington Behavioral Health
10.2022 - 02.2023

Associate of Science - Medical Administrative Assistant

Penn Foster College

Associate of Science - Nursing

Goodwin College