Dominique Young
Jefferson City,MO
Summary
Dynamic and results-driven professional with extensive experience in the food service industry, notably at Wingstop. Proven team leader skilled in fostering motivation and effective work delegation. Achieved high customer satisfaction through conflict management and safety compliance, while maintaining operational excellence and training new staff to enhance performance.
Overview
4
4
years of professional experience
Work History
Cashier
Break Time
11.2021 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer and balanced totals at shift end.
- Collaborated with team members to enhance store operations and workflow.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier and Cook
Burger King
07.2024 - 04.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared and cooked diverse menu items in accordance with recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Collaborated with team members to streamline food preparation processes for improved efficiency.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Shift Lead
Wingstop
06.2025 - Current
- Oversaw daily operations, ensuring adherence to food safety and cleanliness standards.
- Trained new team members on operational procedures and customer service protocols.
- Managed inventory levels, placing orders to maintain stock and minimize shortages.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered exceptional customer service, resolving complaints promptly and effectively.
Education
High School Diploma -
Jefferson City Highschool
Jefferson City, MO04-2022
Skills
- Fostering team motivation
- Team leadership
- Conflict management
- Safety compliance management
- Effective work delegation
Timeline
Shift Lead
Wingstop
06.2025 - Current
Cashier and Cook
Burger King
07.2024 - 04.2025
Cashier
Break Time
11.2021 - 03.2023
High School Diploma -
Jefferson City Highschool