Dominique Young
Natera
Austin,TX
7
years of professional experience
Scientific professional seeking any laboratory operation roles. Ensured accurate and efficient lab processes while maintaining high standards. Known for strong team collaboration and adaptability in dynamic environments. Expertise in equipment handling and data analysis.
Work History
Clinical Laboratory Operator II
1 Year 8 Months- Executed high-throughput sample processing in CAP/CLIA-certified laboratory, ensuring precise handling and tracking of specimens for genetic testing to support accurate diagnostic outcomes.
- Utilized LIMS and laboratory information systems to document specimen processing, testing activities, results and workflow status.
- Performed next-generation sequencing (NGS) workflows for colorectal residual tumor DNA, other genetic testing, following established SOPs and laboratory quality standards.
- Led hands-on training for molecular workflows and DNA extraction, enhancing technician competency and improving overall workflow efficiency.
- Evaluated trainee performance through competency assessments, providing feedback and corrective coaching to maintain laboratory quality standards.
Core Technician I - Viral Therapeutics
1 Month- Conducted large-scale mammalian cell culture and column chromatography for GMO production of viral therapeutics, ensuring compliance with aseptic techniques to maintain product integrity.
- Prepared and managed manufacturing documents, including batch records and SOPs, ensuring compliance with regulatory standards through effective handling of revisions, change controls, and deviations.
- Supported clinical production by operating equipment, preparing buffers and components, and assisting with validation and troubleshooting activities to ensure smooth production processes.
Business Support Analyst
1 Year 1 Month- Resolved technical issues and provided client support for SBA loan inquiries, ensuring accurate documentation of customer interactions and resolutions in ticketing system.
- Coordinated inbound communication channels, including calls, chats, and emails, to deliver effective customer service in remote setting.
- Enforced quality control policies and procedures to enhance customer satisfaction.
Business Support Analyst
6 Months- Documented customer interactions and resolutions in ticketing system, ensuring accurate records to support service quality improvement.
- Adhered to quality control policies and procedures, contributing to increased customer satisfaction through multichannel support.
- Adhered to quality control policies and procedures, enhancing customer satisfaction through multichannel support.
Molecular Technologist
2 Years- Oversaw daily laboratory operations, ensuring adherence to quality control standards, maintaining equipment calibration, and managing supply inventory to support efficient workflow.
- Executed DNA extraction and purification processes from biological samples and conducted antibiotic resistance assays for urinary tract infections, contributing to accurate diagnosis and treatment.
- Trained and mentored junior staff on laboratory techniques and standard operating procedures, enhancing compliance with health and safety protocols.
Education
Master of Science - Criminal Science
Bachelor of Science - Biology
Skills
Next generation sequencing (NGS)
Molecular Techniques
PCR
Sample preparation
Specimen processing
Cell culture techniques
Aseptic techniques
Quality Control
Laboratory Information Management
Clinical Practice
Timeline
Clinical Laboratory Operator II
Natera
02.2025 - CurrentRead More
Core Technician I - Viral Therapeutics
SRG Staffing
07.2024 - 08.2024Read More
Business Support Analyst
Advanced Technology
11.2023 - 05.2024Read More
Business Support Analyst
Central Research Intelligence Staffing
06.2023 - 07.2024Read More
Molecular Technologist
Capstone Healthcare
08.2019 - 08.2021Read More
North Carolina A & T State University
Bachelor of Science from Biology
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Texas Southern University
Master of Science from Criminal Science
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