Dominique Nicole Brooks
Niceville,FL
Summary
- Adaptable and proactive, with a demonstrated history at Okaloosa County Schools, successfully boosting student engagement and effectively overseeing classroom dynamics. Recognized for exceptional relationship-building skills, evidenced by numerous requests to serve as a substitute teacher. Proficient in addressing complex challenges and managing behavior, leading to a notable decrease in bullying incidents. Enhanced customer satisfaction and streamlined permit processing at the City of Goodyear. Contributed to the operations of Brooks Diesel, LLC by coordinating appointments.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Okaloosa County Schools
08.2018 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Built strong rapport with students through consistent encouragement and support.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Lunch Monitor
Okaloosa County Schools
08.2018 - 05.2024
- Ensured swift intervention in conflicts to maintain a safe environment during lunch times.
- Monitored student behavior and implemented corrective actions.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Supported the implementation of school-wide policies and procedures related to student conduct during lunch hours.
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Reduced instances of bullying in the cafeteria by actively monitoring interactions between students and taking appropriate action when necessary.
Assistant
Brooks Diesel, LLC
05.2021 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Building Permit Clerk
City of Goodyear
07.2005 - 10.2009
- Enhanced communication between the permitting office and construction teams by facilitating regular meetings and updates.
- Utilized specialized software systems for data entry, recordkeeping, and document management purposes related to building permits.
- Improved customer satisfaction by providing timely and accurate information regarding building permits.
- Processed a high volume of building permit applications while maintaining attention to detail.
- Collaborated with other departments to ensure proper documentation and adherence to local regulations.
- Increased efficiency within the permitting department through continuous evaluation of current processes and implementation of improvements as needed.
- Developed strong relationships with contractors, architects, and engineers to expedite permit processing times.
- Supported departmental goals by consistently meeting deadlines for reviewing and approving permit applications.
Education
Millennium High School
Goodyear, AZ05.2002
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Behavior management
- Classroom organization
- Complex Problem-solving
Timeline
Assistant
Brooks Diesel, LLC
05.2021 - 03.2024
Substitute Teacher
Okaloosa County Schools
08.2018 - Current
Lunch Monitor
Okaloosa County Schools
08.2018 - 05.2024
Building Permit Clerk
City of Goodyear
07.2005 - 10.2009
Millennium High School
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