Dominique "Nikki" Dahlberg
Welches
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Staffmark Staffing
11.2022 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Spring Valley Dairy
04.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Created credits/adj. Invoices when needed. Collected payments.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
School Bus Driver
First Student Transportation
07.2019 - 05.2021
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Accounts Payable Processor
Schnitzer Steel
05.2017 - 10.2017
- Enhanced internal controls for expense reporting, resulting in improved financial data accuracy.
- Initiated process improvements that led to more efficient handling of high-volume invoice processing tasks.
- Implemented paperless invoice processing system, reducing waste and improving overall efficiency within the department.
- Conducted regular reviews of outstanding invoices, identifying any potential overdue balances or discrepancies that needed attention.
- Streamlined vendor payment process, reducing errors and increasing on-time payments.
- Reviewed potential duplicate payments prior to release, preventing overpayments and preserving company resources.
- Process and maintain all incoming and outgoing inventory
- Vendor Communication via phone/email.
- Communication with vendors with account issues.
- Attach Purchase orders to incoming invoices with all supporting documentation.
Receiving Clerk
West Coast Metals
04.2016 - 01.2017
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Communication with vendor via phone and email
- Process and maintain all incoming and outgoing inventory.
- Attach purchase orders with invoice with all supporting documentation.
- Resolve any discrepancies in invoices and inventory.
Education
Associate of Science - Accounting
Mt. Hood Community College
Gresham, ORSkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Problem-solving
- Time management skills
- Loading and unloading
- Accounts Payable
- Cashier
- Money handeling
Timeline
Delivery Driver
Staffmark Staffing
11.2022 - 06.2023
Delivery Driver
Spring Valley Dairy
04.2022 - 08.2022
School Bus Driver
First Student Transportation
07.2019 - 05.2021
Accounts Payable Processor
Schnitzer Steel
05.2017 - 10.2017
Receiving Clerk
West Coast Metals
04.2016 - 01.2017
Associate of Science - Accounting
Mt. Hood Community College
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